Executive Client Services Leader

LBMC Staffing Solutions, LLC; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A growing law firm located in Tennessee is looking for an Executive Administrative Professional. The ideal candidate will have a Bachelor's degree in Business and over five years of client engagement experience. This role requires exceptional organizational skills and the ability to communicate effectively with clients and attorneys. Responsibilities include conducting intake calls, directing clients, and maintaining accurate client files. The position promises a dynamic work environment focused on client satisfaction.

Qualifications

• Requires strong communication skills, both verbal and written.
• 5+ years of experience in client engagement or a similar role.
• Self-starter with excellent organizational skills.

Responsibilities

• Conduct detailed intake calls with new clients and assess their needs.
• Direct clients to the appropriate attorney based on case information.
• Ensure high-quality client experience for a nationwide client base.

Skills

Strong communication skills

Organizational skills

Client engagement

Education

Bachelor’s degree in Business

Job description

A growing law firm located in Tennessee is looking for an Executive Administrative Professional. The ideal candidate will have a Bachelor's degree in Business and over five years of client engagement experience. This role requires exceptional organizational skills and the ability to communicate effectively with clients and attorneys. Responsibilities include conducting intake calls, directing clients, and maintaining accurate client files. The position promises a dynamic work environment focused on client satisfaction.