Executive Catering & Events Coordinator

Rapport Guest Services; New York (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Rapport Guest Services in New York seeks a Catering Coordinator for the Executive Dining and Conference Services team to coordinate catering for meetings, events, and executive engagements.

You will manage end-to-end catering orders—from intake and planning through execution and post-event follow-up—serving as the liaison between clients, conference services, culinary teams, and operations to ensure top‑level hospitality.

Qualifications

• Strong customer service skills and hospitality mindset.
• Excellent organizational and multitasking abilities.
• Proactive and clear communication with clients and internal teams.
• Ability to maintain professionalism and take ownership in a fast-paced environment.
• Server/food service culture awareness and teamwork.

Responsibilities

• Brews coffee for the executive suite every morning.
• Ensure daily fruit delivery is on time and fresh.
• Work closely with the Executive Dining Manager to ensure all standards are met.
• Inspects all items before they are placed in the meeting rooms
• Create a standard checklist for buffet set ups
• Ensures all chairs are at the same level when not in use.
• Hand Sanitizer and Tissue boxes are full and placed in each conference room.
• Maintains presence on floor to ensure that functions flow smoothly and without incident.
• Assists with room set‑ups and meeting logistics to ensure the best client experience for all meetings.
• Ensures meal periods of events are set up on time and to predetermined standards for all TIAA floors.
• Provides prompt and accurate resetting, refreshing, and turning of meeting rooms as necessary in the conference center.
• Ensures all equipment (tables, chairs, etc.) utilized for meetings are of the best repair while identifying and reporting issues to maintenance for any non‑functioning items.
• Required to stay for after‑hours catering events.
• Place work orders for after‑hour events for HVAC and cleaning.
• Exhibits exceptional communications skills and demonstrates the ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• All other tasks assigned by the Manager as needed.
• ServSafe Certified.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Proactive mindset

Tools

Rendezvous

Microsoft Office Suite

Job description

Rapport Guest Services in New York seeks a Catering Coordinator for the Executive Dining and Conference Services team to coordinate catering for meetings, events, and executive engagements.

You will manage end-to-end catering orders—from intake and planning through execution and post-event follow-up—serving as the liaison between clients, conference services, culinary teams, and operations to ensure top‑level hospitality.