Executive AV & VTC Lead for Open Board Meetings

Simplex.; Austin (TX); On-site; USD 55,000 - 83,000; Part time

Job summary

Simplex is partnering with a government agency in Austin to recruit a Multimedia Technician / AV & VTC Support Specialist for a limited, part-time engagement. Work is on-site during scheduled meeting days, approximately 2–3 days per quarter.

The role focuses on on-site VTC and end-user tech support for quarterly Open Board Meetings and closed Executive Sessions, with travel across the state as needed to ensure seamless operations.

Qualifications

• 4+ years of white-glove, executive-level technical support
• 5+ years end-user technical support
• 5 years PC hardware and software configuration
• 5 years troubleshooting IT hardware in an enterprise environment
• 5 years supporting Microsoft 365 and Microsoft Teams
• 4 years supporting video conferencing platforms (Zoom, Webex, Teams)
• On-site in Austin with statewide travel

Responsibilities

• Set up, connect, and test all VTC and end-user technology ahead of quarterly Open Board Meetings and closed Executive Sessions
• Coordinate meeting links, calendar invites, and public posting requirements
• Serve as Zoom Host and IT Lead during meetings, ensuring seamless transitions between open and closed sessions
• Ensure meetings are recorded in compliance with applicable open-meetings recording requirements
• Troubleshoot technical issues in real time to prevent interruptions
• Disconnect, disassemble, and store equipment after meetings; restore meeting room to pre-meeting condition
• Manage meeting recordings/minutes and handle records per agency retention policy
• Coordinate with internal stakeholders and outside technical teams as needed

Skills

Executive-level support

End-user support

PC hardware installation

Software configuration

IT troubleshooting

Microsoft 365

Microsoft Teams

Video conferencing support

Tools

Zoom

Webex

Teams

Job description

Simplex is partnering with a government agency in Austin to recruit a Multimedia Technician / AV & VTC Support Specialist for a limited, part-time engagement. Work is on-site during scheduled meeting days, approximately 2–3 days per quarter.

The role focuses on on-site VTC and end-user tech support for quarterly Open Board Meetings and closed Executive Sessions, with travel across the state as needed to ensure seamless operations.