Executive AV & Live Broadcast Operations Specialist

810 Visa Technology and Operations LLC; Foster City (CA); On-site; CAD 119,000 - 184,000; Full time

Job summary

Visa is seeking an AV & Event Operations Specialist to support executive meetings, corporate broadcasts, hybrid events, and live productions across Visa’s campuses. The role combines hands-on AV support, live broadcast operations, event execution, and executive engagement to ensure flawless events for leadership and stakeholders.

The ideal candidate will bring strong event production expertise, experience with hybrid and live broadcasts, and calm communication under pressure.

Qualifications

• 2+ years of relevant work experience with a Bachelor's degree.
• 5+ years of relevant work experience as an alternative.
• Experience supporting executive-facing events and high-visibility broadcasts.

Responsibilities

• Provide Level 2 break/fix and support for AV technologies across conference rooms, executive spaces, digital signage and event venues.
• Validate presentation content, audio, video, and collaboration technologies prior to meetings and events.
• Troubleshoot AV, audio, video, and conferencing issues in real time.
• Support conference room technologies including Microsoft Teams Rooms, audio systems, displays, cameras, microphones, and presentation systems.
• Assist with preventative maintenance and operational readiness of AV equipment.
• Support and execute live broadcasts, leadership Town Halls, webcast events, and Visa TV productions.
• Operate video switching platforms such as Ross Carbonite, TriCaster, or similar broadcast production systems.
• Manage presenter transitions, scene switching, graphics integration, and production workflows during live events.
• Support hybrid event environments with both in-room and remote presenters.
• Experience managing collaboration platforms such as Zoom, Webex or Microsoft Teams.
• Assist in developing event plans, production schedules, timelines, and run-of-show documentation.
• Coordinate technical logistics, staffing, equipment requirements, and production needs.
• Support event setup, operation, and breakdown.
• Manage multiple events and competing priorities simultaneously while maintaining quality and attention to detail.
• Partner with event organizers, executive assistants, production teams, and business stakeholders to align on event requirements.
• Serve as a technical liaison between Visa and AV production vendors.
• Participate in event planning meetings and pre-event briefings.
• Provide regular updates regarding event readiness, risks, and technical considerations.
• Participate in post-event reviews and lessons-learned discussions.
• Collect stakeholder feedback and identify opportunities for process improvement.
• Contribute to operational documentation and best practices for future events.

Skills

AV operations

Event production

Live broadcasts

Hybrid events

Executive support

Troubleshooting

Education

Bachelor's degree

Tools

Ross Carbonite

TriCaster

Microsoft Teams Rooms

Zoom

Webex

Microsoft Teams

Job description

Visa is seeking an AV & Event Operations Specialist to support executive meetings, corporate broadcasts, hybrid events, and live productions across Visa’s campuses. The role combines hands-on AV support, live broadcast operations, event execution, and executive engagement to ensure flawless events for leadership and stakeholders.

The ideal candidate will bring strong event production expertise, experience with hybrid and live broadcasts, and calm communication under pressure.