Executive AV/IT Systems Analyst — Live Events

Fanatics; Redwood City (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Fanatics AV/IT Systems Analyst, Support Technology, is on-site in Redwood City, CA, delivering discreet executive support and owning the AV/live production for monthly town halls and all‑hands events. You will manage laptops, conferencing, streaming, and business apps with a calm, professional presence.

Ideal candidates have strong IT fundamentals, hands-on live production experience, and excellent communication.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 5 years in a technical support role, preferably supporting executives or VIPs.
• Hands-on live event AV production experience (audio mixers, lighting, PTZ, streaming).
• Strong knowledge of Windows/macOS, JAMF, M365, Azure AD, Exchange Admin Center, Intune/Endpoint Manager, and AD administration.

Responsibilities

• Own end-to-end technical production of monthly town halls and all-hands events.
• Diagnose and resolve hardware, software, and network issues.
• Write PowerShell scripts to automate tasks and gather diagnostics.
• Provide discreet, executive-level IT support for C-Suite and VIPs.

Skills

Executive IT support

Live event AV

PowerShell scripting

Windows & macOS

Azure AD / MS 365

VPN & networking

Communication skills

Independent work

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

JAMF

MS 365

Azure AD

Exchange Admin Center

Intune / Endpoint Manager

Active Directory

PowerShell

Job description

Fanatics AV/IT Systems Analyst, Support Technology, is on-site in Redwood City, CA, delivering discreet executive support and owning the AV/live production for monthly town halls and all‑hands events. You will manage laptops, conferencing, streaming, and business apps with a calm, professional presence.

Ideal candidates have strong IT fundamentals, hands-on live production experience, and excellent communication.