EXECUTIVE ASSISTANT - HOTEL

Crescent Hotels & Resorts; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Crescent Hotels & Resorts is seeking an experienced Executive Assistant to support the General Manager in Houston. The role involves managing calendars, coordinating meetings, preparing reports, and handling confidential information with professionalism.

You will liaise with internal and external contacts, take minutes, and coordinate leadership events. Hotel industry experience is required, along with strong MS Office skills and a polished, discreet demeanor.

Qualifications

• Excellent verbal and written communication in English.
• Highly organized and able to manage multiple priorities with minimal supervision.
• Professional appearance, demeanor, and sound judgment.
• Strong proficiency in Microsoft Office Suite.
• Knowledge of AI applications to assist minutes and reports.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent interpersonal skills with executives, associates, clients, and guests.
• Previous hotel experience is required.

Responsibilities

• Manage the General Manager's complex calendar, appointments, meetings, and travel arrangements.
• Coordinate and prepare agendas, presentations, reports, correspondence, and meeting materials.
• Serve as the primary point of contact for internal and external communications directed to the General Manager.
• Screen and prioritize calls, emails, and requests with professionalism and discretion.
• Take meeting minutes and follow up on action items to ensure timely completion.
• Coordinate executive meetings, leadership events, and hotel functions.
• Maintain confidential files, records, and sensitive business information.
• Assist with preparing monthly reports, business reviews, budgets, and operational presentations.
• Anticipate the General Manager's needs and proactively resolve administrative challenges.
• Assist with onboarding logistics, new hire orientation materials, and employee documentation.
• Help coordinate associate recognition programs, engagement activities, and employee events.

Skills

Executive support

Time management

Communication

Microsoft Office

Discretion/confidentiality

Interpersonal skills

Hotel industry experience

AI knowledge

Tools

Microsoft Office Suite

Job description

• Manage the General Manager's complex calendar, appointments, meetings, and travel arrangements.
• Coordinate and prepare agendas, presentations, reports, correspondence, and meeting materials.
• Serve as the primary point of contact for internal and external communications directed to the General Manager.
• Screen and prioritize calls, emails, and requests with professionalism and discretion.
• Take meeting minutes and follow up on action items to ensure timely completion.
• Coordinate executive meetings, leadership events, and hotel functions.
• Maintain confidential files, records, and sensitive business information.
• Assist with preparing monthly reports, business reviews, budgets, and operational presentations.
• Anticipate the General Manager's needs and proactively resolve administrative challenges.
• Assist with planning executive visits, ownership meetings, brand audits, and special events.
• Prepare reports, presentations, and project updates for leadership.
• Provide administrative support for routine HR functions and daily office operations.
• Assist with onboarding logistics, new hire orientation materials, and employee documentation.
• Help coordinate associate recognition programs, engagement activities, and employee events.
• Maintain organized personnel files and HR records while ensuring confidentiality.
• Assist with scheduling interviews, training sessions, and meetings.
• Perform any other job related duties as assigned.

ESSENTIAL JOB FUNCTIONS

• Manage the General Manager's complex calendar, appointments, meetings, and travel arrangements.
• Coordinate and prepare agendas, presentations, reports, correspondence, and meeting materials.
• Serve as the primary point of contact for internal and external communications directed to the General Manager.
• Screen and prioritize calls, emails, and requests with professionalism and discretion.
• Take meeting minutes and follow up on action items to ensure timely completion.
• Coordinate executive meetings, leadership events, and hotel functions.
• Maintain confidential files, records, and sensitive business information.
• Assist with preparing monthly reports, business reviews, budgets, and operational presentations.
• Anticipate the General Manager's needs and proactively resolve administrative challenges.
• Assist with planning executive visits, ownership meetings, brand audits, and special events.
• Prepare reports, presentations, and project updates for leadership.
• Provide administrative support for routine HR functions and daily office operations.
• Assist with onboarding logistics, new hire orientation materials, and employee documentation.
• Help coordinate associate recognition programs, engagement activities, and employee events.
• Maintain organized personnel files and HR records while ensuring confidentiality.
• Assist with scheduling interviews, training sessions, and meetings.
• Perform any other job related duties as assigned.

Required Skills And Abilities

• Excellent verbal and written communication skills in English.
• Self-motivated, highly organized, and able to manage multiple priorities with minimal supervision.
• Professional appearance, demeanor, and sound judgment at all times.
• Strong proficiency in Microsoft Office Suite and other office productivity tools.
• A level of AI knowledge (for example how Chat GBT can benefit the building of minutes, reports etc.)
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent interpersonal skills with the ability to communicate effectively with executives, associates, clients, and guests using tact and diplomacy. Ability to coordinate calendars, meetings, travel, and other administrative functions in a fast-paced environment.
• Previous hotel experience is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.