Executive Assistant-Hotel

Crescent Hotels & Resorts; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Crescent Hotels & Resorts is seeking an experienced Administrative Assistant to support the General Manager in a fast-paced hotel environment. You will manage calendars, coordinate travel, and prepare materials for leadership reviews and executive meetings.

The role requires strong communication, organization, and discretion, with prior hotel experience preferred. This position involves coordinating events, HR-related tasks, and daily office operations to ensure smooth property leadership

Qualifications

• Excellent verbal and written communication in English.
• Strong organizational skills with multi-tasking.
• Hotel industry experience required.

Responsibilities

• Manage GM's complex calendar, appointments, and travel.
• Prepare agendas, presentations, and meeting materials.
• Serve as primary contact for communications to the GM.
• Screen calls and emails with professionalism.
• Take meeting minutes and follow up on actions.
• Coordinate executive meetings and hotel events.
• Maintain confidential files and sensitive information.
• Support HR tasks and onboarding logistics.
• Assist with planning ownership meetings, audits, and special events.
• Prepare reports and project updates for leadership.
• Support daily office operations and employee recognition.
• Schedule interviews and training sessions.
• Perform other related duties.

Skills

Verbal communication

Written communication

Organizational skills

Calendar management

Confidentiality

Interpersonal skills

MS Office

AI awareness

Tools

Microsoft Office

Job description

Description

ESSENTIAL JOB FUNCTIONS:

• Manage the General Manager's complex calendar, appointments, meetings, and travel arrangements.
• Coordinate and prepare agendas, presentations, reports, correspondence, and meeting materials.
• Serve as the primary point of contact for internal and external communications directed to the General Manager.
• Screen and prioritize calls, emails, and requests with professionalism and discretion.
• Take meeting minutes and follow up on action items to ensure timely completion.
• Coordinate executive meetings, leadership events, and hotel functions.
• Maintain confidential files, records, and sensitive business information.
• Assist with preparing monthly reports, business reviews, budgets, and operational presentations.
• Anticipate the General Manager's needs and proactively resolve administrative challenges.
• Assist with planning executive visits, ownership meetings, brand audits, and special events.
• Prepare reports, presentations, and project updates for leadership.
• Provide administrative support for routine HR functions and daily office operations.
• Assist with onboarding logistics, new hire orientation materials, and employee documentation.
• Help coordinate associate recognition programs, engagement activities, and employee events.
• Maintain organized personnel files and HR records while ensuring confidentiality.
• Assist with scheduling interviews, training sessions, and meetings.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Excellent verbal and written communication skills in English.
• Self-motivated, highly organized, and able to manage multiple priorities with minimal supervision.
• Professional appearance, demeanor, and sound judgment at all times.
• Strong proficiency in Microsoft Office Suite and other office productivity tools.
• A level of AI knowledge (for example how Chat GBT can benefit the building of minutes, reports etc.)
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent interpersonal skills with the ability to communicate effectively with executives, associates, clients, and guests using tact and diplomacy. Ability to coordinate calendars, meetings, travel, and other administrative functions in a fast-paced environment.
• Previous hotel experience is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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