Executive Assistant & CS Operations Specialist (Hybrid)

Launch Tennessee; Hoboken (NJ); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Remote/hybrid environment

Potential equity compensation for outs

Flexible PTO

Company-wide sponsored lunches

Company‑paid disability and life ins.

Company‑paid family and medical leave

Medical, dental, and vision insurance

Discounted pet insurance

FSA/DCA and commuter benefits

401k

Complimentary subscription to digital

Recovery suite at HQ – includes a cold

Job summary

Prompt Therapy Solutions, Inc in Hoboken, NJ, seeks an Executive Assistant & Customer Success Support Associate to directly support the VP of Customer Success and the CS team. The role blends executive coordination with back-end CS operations, onboarding, and cross-functional collaboration across sales, support, and data transfer teams.

You will manage projects in Asana, master Excel reporting, maintain CRM data, and help implement scalable onboarding processes while ensuring top-tier service

Qualifications

• Background in physical, occupational, or speech therapy industry.
• Proficient in a project management software.
• Highly organized and motivated by individual work and tasks.
• Proactive, self-motivated and self-directed, with the ability to learn quickly.
• Occasional weekend availability for data transfers.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as executive assistant to VP of Customer Success and support CS team.
• Coordinate onboarding projects and client data transfer activities.
• Maintain CRM data and prepare onboarding materials.
• Use Asana to organize tasks and track progress.
• Draft emails and manage internal communications for projects.
• Collaborate cross-functionally with sales, CS, and data teams.

Skills

Project management

Organization

Communication

Cross-functional collaboration

Education

Therapy field background

Tools

Asana

Microsoft Excel

CRM

Job description

Prompt Therapy Solutions, Inc in Hoboken, NJ, seeks an Executive Assistant & Customer Success Support Associate to directly support the VP of Customer Success and the CS team. The role blends executive coordination with back-end CS operations, onboarding, and cross-functional collaboration across sales, support, and data transfer teams.

You will manage projects in Asana, master Excel reporting, maintain CRM data, and help implement scalable onboarding processes while ensuring top-tier service