Executive Assistant

Rakuten Group, Inc.; San Francisco (CA); On-site; USD 99,000 - 172,000; Full time

Job summary

A leading company in e-commerce is seeking an Executive Assistant in San Francisco to support its CFO and CMO. The role demands excellent organizational skills, attention to detail, and a proven track record in administrative support while also offering competitive compensation and benefits. This position is critical to ensuring efficient operations and supporting high-level executives across functional areas.

Benefits

Discretionary bonus

Health, vision, and dental insurance

401k matching

Paid Time Off (PTO)

Volunteer Time Off (VTO)

Qualifications

• Technical proficiency in Microsoft Office Suite and general technical aptitude are required.
• Minimum of 5-7 years of experience as an executive assistant.
• Exceptional written and verbal communication skills are essential.

Responsibilities

• Provide administrative support to the CFO and CMO, including schedule management.
• Coordinate meetings, organize documents, and handle sensitive information.
• Support finance and marketing teams on special projects and reports.

Skills

Microsoft Office Suite

AI tools

Communication

Attention to Detail

Independence

Education

Bachelor's Degree

Job description

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Job Summary :

Rakuten is looking for a sharp, driven, and multi-tasking Executive Assistant to provide executive and administrative support to the Chief Financial Officer (CFO) and Chief Marketing Officer (CMO). The role will be based out of our San Francisco office and report to the CFO. Regular travel to the San Mateo office will be needed.

In this role, you will directly contribute to the smooth operation of administrative functions within your team. You will handle essential tasks such as managing schedules, organizing documents, maintaining records, and supporting communication efforts. Your contributions will ensure efficient workflows, and you will take ownership of daily responsibilities to keep operations running effectively. Through your attention to detail and proactive support, you will play an important part in helping the team meet its goals and maintain an organized, productive environment.

Key Responsibilities :

• Provide high-level administrative support to the CFO and CMO, including calendar management, travel coordination, and expense reporting.
• Coordinate and organize meetings, including scheduling, agenda preparation, note-taking, and follow-up.
• Support the finance and marketing team on special projects, data entry, and ad hoc reporting.
• Assist in managing paperwork for straightforward vendor renewals and assisting with software license management by adding, removing, or disabling licenses as needed.
• Assist in setting up company leadership meetings.
• Handle sensitive information and high-level communications with discretion, confidentiality, ensuring professionalism in all interactions.

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Technical Proficiency : Must be proficient in Microsoft Office Suite and possess a general technical aptitude, with the ability to quickly learn and adapt to new software and tools.
• AI Proficiency : Familiarity with AI tools and their application in administrative tasks is desirable. Candidates should be comfortable using AI for email management and data analysis.
• Travel Coordination Expertise : Demonstrated experience in arranging and scheduling both international and domestic travel, including detailed itinerary planning and logistics management.
• Communication Excellence : Exceptional written, verbal, and interpersonal communication skills, with the ability to convey information clearly and effectively across different levels of the organization.
• Independence and Initiative : Proven ability to handle situations independently, taking initiative to anticipate needs and make decisions in a fast-paced environment.t..
• Attention to Detail : Meticulous attention to detail, coupled with the ability to meet tight deadlines, maintain efficient organizational practices, and switch gears swiftly as needed.
• Work Ethic and Attitude : A strong work ethic and a positive, get-it-done attitude, demonstrating dedication and commitment to the role and the organization's goals.

Minimum Requirements :

• Minimum 5-7 years of progressively responsible experience as an executive assistant.
• Bachelor's Degree Required

LI-TL1

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $99,306.00 - $171,612.00 annually

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