2 days ago Be among the first 25 applicants
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Training & development
Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America's leading franchise organizations. Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling.
As a Paul Davis Restoration Administrative Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.
From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation and restoration departments.
Job Duties
- Maintain in office schedule M-F from 8am-5pm
- Manage office and job workflow
- Data entry for all jobs
- Request new assignments when necessary
- Update milestones for all TPA sites
- Send contracts, etc. via DocuSign and monitor when complete
- Monitor email alerts
- Learn new online computer programs
- Provide assistance to the Mitigation Manager, Project Manager and Owner
- Wear company logo'd items daily (provided)
- Represent the Paul Davis principles of honesty and integrity
Qualifications
- Min 2 years Administrative Assistant experience
- Excellent verbal and written communication skills
- Bilingual (Spanish) preferred
- Demonstrate patience and compassion with customers
- Enthusiastic and service oriented
- Organized, efficient and detail-oriented
- Able to multi-task
- Solid record of timeliness and attendance
- Able to work independently and be proactive
- Strong computer skills, including Microsoft Office, Outlook, Word and Excel
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Administrative and Support Services
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