Executive Administrative Assistant to General Manager

Omni Hotels & Resorts; Asheville (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Omni Grove Park Inn & Spa seeks an organized Administrative Assistant to support the General Manager and Executive Office. In this role, you will manage calendars, prepare and distribute reports, and handle confidential materials with discretion.

You will also create and modify Opera reservations, coordinate travel for executives and guests, and maintain guest relations and internal communications. Strong English communication and hospitality experience are essential.

Qualifications

• Minimum one-year administrative experience and/or customer service role with guest interaction.
• High school education required; college degree preferred.
• Ability to clearly communicate in English with guests and staff in writing and verbally.
• Ability to work in a fast-paced environment and maintain confidentiality.

Responsibilities

• Assist the General Manager and support Executive Office.
• Manage calendars and distribute reports and correspondence to corporate office and ownership.
• Create and modify reservations in Opera as directed.
• Coordinate travel arrangements for executives and corporate visitors.
• Maintain guest relations and internal communications, including daily reports and guest files.
• Handle routine signatures for check requests, expense reports, and related documents.

Skills

Administrative experience

Customer service

Communication skills

Office software

Calendar management

Education

High school diploma

College degree preferred

Tools

Opera Reservations

Microsoft Office

Outlook / Email

Job description

Omni Grove Park Inn & Spa seeks an organized Administrative Assistant to support the General Manager and Executive Office. In this role, you will manage calendars, prepare and distribute reports, and handle confidential materials with discretion.

You will also create and modify Opera reservations, coordinate travel for executives and guests, and maintain guest relations and internal communications. Strong English communication and hospitality experience are essential.