Executive Administrative Assistant

JPMorgan Chase & Co.; Summit (NJ); On-site; USD 90,000 - 115,000; Full time

Job summary

JPMorgan Chase & Co. in Summit, NJ seeks an Executive Administrative Assistant to support a Market Manager and a high-performing private banking team.

This in-office role requires discretion, precision, and a client-focused approach to deliver seamless service for senior leaders and high-net-worth clients. You will manage complex calendars, coordinate meetings, arrange travel, and assist with presentations, communications, and office operations.

Qualifications

• Five years of administrative experience supporting senior leaders at the Managing Director level
• Experience in a client-facing environment with external clients and senior internal stakeholders
• Discretion and sound judgment handling confidential information
• Proven ability to manage complex calendars and prioritize client-critical commitments
• Strong written and verbal communication with a polished phone presence
• Advanced proficiency with Microsoft Office suite and expense tools

Responsibilities

• Serve as trusted partner to the Market Manager and provide office support to ensure Summit location runs smoothly
• Maintain complex calendars, resolve conflicts, and protect time for client-critical engagements
• Coordinate client meetings end-to-end including prep, logistics, materials, and follow-up
• Handle high volume of calls and requests with professional client experience
• Draft executive communications with accuracy and confidentiality
• Arrange complex domestic travel and manage changes; confirm itineraries
• Plan internal and external meetings/events with rooms, catering, RSVPs, and day-of support
• Provide Summit office coverage and coordination with other assistants
• Process invoices, T&E expenses, and sponsorship requests in line with policy
• Support onboarding/offboarding and system access coordination
• Maintain team documents and assist with presentations and binders for meetings

Skills

Executive support

Calendar management

Client-facing communication

Discretion

Microsoft Office

Multitasking

Education

College degree

Tools

Concur

PowerPoint

Excel

Outlook

Word

Job description

Become an integral part of the J.P. Morgan U.S. Private Bank in our Summit office, where you will play a central role in supporting a high-performing, client-driven market team. This is a fully in-office position that offers meaningful professional growth for an assistant who thrives in a fast-paced environment, brings impeccable judgment, and takes pride in delivering a polished, seamless experience for senior leaders and high-net-worth clients.

As an Executive Administrative Assistant in U.S. Private Bank, you will serve as a trusted partner to the Market Manager while also providing broader office support to help ensure the Summit location operates smoothly. You will represent the office with professionalism and discretion, anticipate needs before they surface, and drive outcomes beyond routine administrative tasks – balancing competing priorities with composure, precision, and urgency.

Job responsibilities

• Serve as a trusted partner to the Market Manager, anticipating needs, prioritizing competing demands, and ensuring follow-through on time-sensitive items
• Maintain complex, multi-layered calendars; proactively resolve conflicts and protect time for client-critical engagements
• Coordinate client meetings end-to-end, including preparation, logistics, materials readiness, and post-meeting follow-up/action tracking
• Manage a high volume of calls and requests with sound judgment, discretion, and a consistently professional client/stakeholder experience
• Draft and deliver polished, executive-ready communications to internal stakeholders and clients with accuracy and confidentiality
• Arrange complex domestic travel and manage last-minute changes; confirm itineraries, logistics, and supporting details to ensure leaders are fully prepared
• Plan and execute internal and external meetings/events (room reservations, catering, RSVPs, attendee communications, and day-of support)
• Provide Summit office support, partnering with other assistants to ensure coverage, continuity, and smooth day-to-day operations
• Process invoices, T&E expense claims, and sponsorship requests in accordance with policy and required timelines; serve as a go-to resource for procedures
• Support onboarding and offboarding, coordinating equipment setup and system access with internal partners
• Maintain team documents (organizational charts, executive bios, distribution lists) and assist with presentations/spreadsheets, including printing and binding for client meetings

Required qualifications, capabilities, and skills

• 5 years of administrative experience supporting senior leaders at the Managing Director level (or equivalent)
• Experience in a client-facing environment, engaging professionally with external clients and senior internal stakeholders
• Demonstrated discretion and sound judgment handling confidential information and sensitive matters
• Proven ability to manage complex calendars, prioritize client-critical commitments, and resolve conflicts proactively
• Strong written communication skills, including drafting executive-ready emails and messages with a high degree of polish
• Strong verbal communication skills and professional phone presence; ability to triage and route requests effectively
• Advanced organizational skills with the ability to manage multiple high-priority tasks and shifting deadlines
• High attention to detail and consistent quality control across deliverables
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Proficiency with Concur (or comparable expense/travel tools) and experience processing expenses/invoices in compliance with policy
• Proactive, ownership mindset with the ability to operate independently and escalation appropriately

Preferred qualifications, capabilities, and skills

• Administrative experience within private banking, wealth management, or financial services
• Experience providing office support in addition to executive support (e.g., coverage coordination, office logistics)
• Experience coordinating high-touch client meetings and client events from planning through execution
• Strong proficiency creating and editing PowerPoint presentations and Excel-based materials for client meetings
• Familiarity with expense/invoice workflows, sponsorship processing, and related controls expectations
• College degree

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.