Executive Administrative Assistant

JPMorgan Chase; Summit (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Summit, NJ seeks an Executive Administrative Assistant to support the Market Manager and senior leaders in a fast-paced, client-driven environment.

This is a fully in-office role requiring five days on-site, delivering discretion, calendar management, travel planning, and professional communications to ensure seamless operations for high-net-worth clients.

Qualifications

• Five years of administrative experience supporting senior leaders (MD level).
• Experience in a client-facing environment with external clients and senior internal stakeholders.
• Discretion and sound judgment handling confidential information.
• Ability to manage complex calendars and prioritize client-critical commitments.
• Strong written and verbal communication with professional phone presence.
• Advanced proficiency with Microsoft Office Suite and expense/travel tools.

Responsibilities

• Partner with the Market Manager, anticipate needs and manage time-sensitive items.
• Maintain complex calendars, resolve conflicts, protect time for client engagements.
• Coordinate client meetings end-to-end including logistics and post-meeting follow-up.
• Handle high-volume calls and requests with professionalism and discretion.
• Draft polished communications to internal stakeholders and clients.
• Arrange domestic travel with itineraries and last-minute changes.
• Plan internal and external meetings/events, reserve rooms, arrange catering.
• Provide office support across teams to ensure smooth operations in Summit.
• Process invoices, expense claims, and sponsorship requests per policy.
• Support onboarding/offboarding and equipment/system access coordination.
• Maintain team documents and assist with presentations and bindings.

Skills

Calendar management

Executive communications

Discretion & judgement

Office operations

Client-facing demeanor

Multi-tasking

Education

College degree

Tools

Outlook

Excel

PowerPoint

Concur

Job description

Become an integral part of the J.P. Morgan U.S. Private Bank in our Summit office, where you will play a central role in supporting a high-performing, client-driven market team. This is a fully in-office position that offers meaningful professional growth for an assistant who thrives in a fast-paced environment, brings impeccable judgment, and takes pride in delivering a polished, seamless experience for senior leaders and high-net-worth clients.

As an Executive Administrative Assistant in U.S. Private Bank, you will serve as a trusted partner to the Market Manager while also providing broader office support to help ensure the Summit location operates smoothly. You will represent the office with professionalism and discretion, anticipate needs before they surface, and drive outcomes beyond routine administrative tasks - balancing competing priorities with composure, precision, and urgency.

Job responsibilities

• Serve as a trusted partner to the Market Manager, anticipating needs, prioritizing competing demands, and ensuring follow-through on time-sensitive items
• Maintain complex, multi-layered calendars; proactively resolve conflicts and protect time for client-critical engagements
• Coordinate client meetings end-to-end, including preparation, logistics, materials readiness, and post-meeting follow-up/action tracking
• Manage a high volume of calls and requests with sound judgment, discretion, and a consistently professional client/stakeholder experience
• Draft and deliver polished, executive-ready communications to internal stakeholders and clients with accuracy and confidentiality
• Arrange complex domestic travel and manage last-minute changes; confirm itineraries, logistics, and supporting details to ensure leaders are fully prepared
• Plan and execute internal and external meetings/events (room reservations, catering, RSVPs, attendee communications, and day-of support)
• Provide Summit office support, partnering with other assistants to ensure coverage, continuity, and smooth day-to-day operations
• Process invoices, T&E expense claims, and sponsorship requests in accordance with policy and required timelines; serve as a go-to resource for procedures
• Support onboarding and offboarding, coordinating equipment setup and system access with internal partners
• Maintain team documents (organizational charts, executive bios, distribution lists) and assist with presentations/spreadsheets, including printing and binding for client meetings

Required qualifications, capabilities, and skills

• 5 years of administrative experience supporting senior leaders at the Managing Director level (or equivalent)
• Experience in a client-facing environment, engaging professionally with external clients and senior internal stakeholders
• Demonstrated discretion and sound judgment handling confidential information and sensitive matters
• Proven ability to manage complex calendars, prioritize client-critical commitments, and resolve conflicts proactively
• Strong written communication skills, including drafting executive-ready emails and messages with a high degree of polish
• Strong verbal communication skills and professional phone presence; ability to triage and route requests effectively
• Advanced organizational skills with the ability to manage multiple high-priority tasks and shifting deadlines
• High attention to detail and consistent quality control across deliverables
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Proficiency with Concur (or comparable expense/travel tools) and experience processing expenses/invoices in compliance with policy
• Proactive, ownership mindset with the ability to operate independently and elevate appropriately

Preferred qualifications, capabilities, and skills

• Administrative experience within private banking, wealth management, or financial services
• Experience providing office support in addition to executive support (e.g., coverage coordination, office logistics)
• Experience coordinating high-touch client meetings and client events from planning through execution
• Strong proficiency creating and editing PowerPoint presentations and Excel-based materials for client meetings
• Familiarity with expense/invoice workflows, sponsorship processing, and related controls expectations
• College degree

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.