Executive Administrative Assistant

JPMorgan Chase & Co.; Kentucky; On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Executive Assistant to support the Community & Consumer Banking leadership. You will manage calendars, screen calls, arrange complex domestic and international travel, and coordinate meetings and events with precision.

The role requires five+ years of administrative experience, exceptional organizational skills, and strong communication abilities. Office-based role with no hybrid option, Monday to Friday.

Qualifications

• Five years of administrative experience required.
• Discretion and good judgment in confidential situations; experience with senior management.
• Strong interpersonal, written, and verbal communication skills.
• Proficient in Microsoft Office and calendar management.

Responsibilities

• Maintain complex and detailed calendars.
• Screen calls and prioritize messages.
• Coordinate internal and external meetings and travel.
• Organize events, catering, and transportation.
• Process invoices and T&E expense claims following policies.
• Assist with staff onboarding/offboarding; set up equipment and system access.
• Prepare high-quality emails and communications for executives.
• Maintain department documents and org charts.
• Proactively address delays and issues; brief management as needed.
• Edit spreadsheets and presentations for client meetings.

Skills

Administrative experience

Discretion

Communication skills

Calendar management

Education

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Become an integral part of the Community & Consumer Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Community & Consumer Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio's
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.