Executive Administrative Assistant

JPMorgan Chase & Co.; Fairfax (DE); On-site; USD 60,000 - 85,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Executive Assistant for the Home Lending Technology team. The role focuses on calendar management, travel coordination, event planning, and high-quality correspondence for senior leaders.

Five days in the office are required. The successful candidate will support the MD-level executives and collaborate across multiple lines of business while ensuring confidentiality and attention to detail.

Qualifications

• Five years of administrative experience.
• Strong ability to organize and prioritize work.
• Discretion and good judgment in confidential situations.
• Excellent interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office applications.
• Excellent telephone etiquette and calendar management.

Responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine priority with discretion
• Coordinate and logistics of internal and external meetings
• Arrange and coordinate domestic and international travel
• Organize events including catering and transportation
• Process invoices and T&E expense claims in line with policies
• Assist with staff onboarding and off-boarding including equipment and access
• Produce high quality emails and messages to colleagues at all levels
• Maintain department documents and executive bios
• Handle regular activities proactively and flag delays/inconsistencies
• Assist in editing spreadsheets and presentations for client meetings

Skills

Calendar management

Executive support

Discretion and judgment

Interpersonal communication

Microsoft Office

Phone etiquette

Education

College degree

Tools

Microsoft Office Suite

Job description

Become an integral part of Home Lending Technology team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Home Lending Technology, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars


• Screen incoming calls and determine the level of priority, while using caution in dispensing information


• Manage the coordination and logistics of both internal and external meetings


• Arrange and coordinate complicated domestic and international travel


• Organize all aspects of internal and external events, including catering and transportation


• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines


• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access


• Produce high quality emails and messages to individuals at all levels of the organization


• Maintain department documents, including current organizational charts and Executive Bio’s


• Handle regular activities without prompting, and advise in advance with issues or delays


• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities, and skills

• At least five years of administrative experience


• Advanced ability to organize


• Discretion and good judgment in confidential situations, and proven experience interacting with senior management


• Strong interpersonal, written, and oral communication skills


• Strong proficiency in Microsoft Office


• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above


• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.