Exec Housekeeper

TPG Hotels & Resorts; Meredith (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan with company 
匹

Paid Time Off and Holidays

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels & Resorts in Meredith, NH seeks a Housekeeping Supervisor to manage staff, schedules, and training while ensuring top cleaning standards across rooms and public areas.

You will monitor cleanliness, handle guest concerns, and coordinate with maintenance and other departments. Strong leadership, communication, and organizational skills are required.

Qualifications

• A high school diploma is usually required.
• 2+ years in a supervisory/managerial role in housekeeping or related field.
• Hospitality experience is preferred.
• Proficiency in basic computer applications (Microsoft Office).
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage housekeeping staff, recruit and train, and schedule daily duties.
• Supervise performance evaluations and provide feedback.
• Maintain cleaning standards and safety compliance.
• Monitor room cleanliness and public areas, conduct audits.
• Control inventory and coordinate with purchasing for supplies.
• Address guest concerns and improve guest satisfaction.
• Coordinate with other departments for smooth operations.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time-management

Leadership

Microsoft Office

Flexibility

Problem-solving

Attention to detail

Education

High school diploma

Hospitality management degree

Tools

Microsoft Office

Job description

What You'll Be Doing

Staff Management

• Recruit, train, and supervise housekeeping staff.
• Create department schedules and assign duties to housekeeping personnel daily.
• Conduct performance evaluations and provide feedback to staff.
• Provide ongoing training to housekeeping staff.
• Implement and update training programs to improve efficiency and performance

Cleaning Standards

• Establish and enforce cleaning standards and procedures.
• Monitor and inspect the cleanliness of rooms, public areas, and other hotel facilities.
• Ensure compliance with health and safety regulations.
• Implement quality control programs to maintain high standards of cleanliness.
• Conduct regular audits to ensure adherence to established standards.

Inventory Management

• Maintain inventory of cleaning supplies and equipment.
• Coordinate with the purchasing department for the procurement of cleaning materials.
• Control costs and expenses within the allocated budget.

Guest Satisfaction

• Address guest complaints and concerns related to housekeeping.
• Implement measures to enhance guest satisfaction and experience.

Communication

• Liaise with other departments to coordinate housekeeping activities.
• Communicate with front desk staff to ensure accurate room status information.
• Report maintenance issues and coordinate with the maintenance department for timely resolution.

What You Bring

• A high school diploma is usually required. A degree in hospitality management or a related field is an advantage.
• Previous experience in housekeeping or a related field, with a minimum of 2- years in a supervisory or managerial role.
• Strong communication and interpersonal skills to interact with staff and guests effectively.
• Excellent organizational and time-management skills.
• Strong attention to detail and a commitment to maintaining high-quality standards.
• Leadership skills to manage and motivate a diverse team.
• Ability to address and resolve issues promptly.
• Familiarity with industry cleaning standards and best practices.
• Proficiency in using basic computer applications such as Microsoft Office.
• Ability to work flexible hours and adapt to changing priorities.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.