Housekeeping Supv

Fisher Inn Resort; Traverse City (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan with company match

Employee Assistance Program

Hotel discounts

Job summary

Fisher Inn Resort in Traverse City seeks a dedicated Housekeeping Supervisor. Responsible for hiring and training staff while ensuring cleanliness standards are met throughout the property. The ideal candidate will have a high school education and familiarity with hospitality practices. Benefits include health insurance, 401(k) match, and employee discounts. Join our dynamic team and help create a welcoming environment for our guests.

Qualifications

• High school education, schooling in hospitality management, business or related experience preferred.
• Knowledge of proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone and other office equipment.

Responsibilities

• Assist in hiring, training, and supervising housekeeping staff.
• Conduct regular training sessions for housekeeping staff.
• Inspect guest rooms to ensure cleanliness and adherence to hotel standards.
• Handle guest complaints related to housekeeping services.

Skills

Knowledge of housekeeping principles

Ability to operate office equipment

Familiarity with hospitality industry practices

Education

High school education, preferably hospitality management

Job description

• Assist in Hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
• Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
• Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
• Provide feedback to staff as needed on work performance.
• Address any employee issues or conflicts that may arise.
• Quality Control:
• Inspecting guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
• Identifying and addressing maintenance and repair needs within guest rooms and public spaces.
• Monitoring the use of cleaning supplies and equipment to maintain cost efficiency.
• Handling guest complaints or concerns related to housekeeping services and resolving them promptly.
• Enforce safety protocols and ensure that staff members use personal protective equipment (PPE) when necessary.
• Comply with health and safety regulations and ensure that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
• Communication:
• Collaborating with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
• Communicating with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

What you bring:

• High school education, schooling in hospitality management, business or related experience preferred.
• Familiarity with hospitality industry practices highly preferred.
• Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone and other office equipment.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits vary by location

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.