Housekeeping Supv

TPG Hotels and Resorts; Montgomery (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurances

401(k) Retirement Plan

Paid Time Off

AMAZING HOTEL DISCOUNTS

Job summary

A leading hotel management firm in Montgomery, Alabama is seeking a Housekeeping Supervisor to oversee daily cleaning operations, manage housekeeping staff, and ensure hotel cleanliness standards. The ideal candidate will have a high school education with knowledge of hospitality practices and housekeeping principles. This role involves staff management, quality control, and communication with other departments, offering full-time employees benefits like health insurance and retirement plans.

Qualifications

• High school education, schooling in hospitality management preferred.
• Familiarity with hospitality industry practices is preferred.
• Knowledge of proper use of cleaning equipment.

Responsibilities

• Assist in hiring, training, and supervising housekeeping staff.
• Inspect guest rooms and common areas to ensure cleanliness.
• Handle guest complaints related to housekeeping services.
• Communicate with other hotel departments to coordinate services.

Skills

Staff Management

Quality Control

Communication

Knowledge of housekeeping principles

Education

High school education or schooling in hospitality management

Tools

Cleaning equipment

Office equipment

Job description

Overview

The Housekeeping Supervisor is responsible for daily supervision of the housekeeping staff, quality service, guest satisfaction and safety. Supervises daily cleaning operation and assists in administration of housekeeping services in safe and efficient compliance with policies and procedures and brand standards. The Housekeeping Supervisor ensures that guest rooms, public areas, and other spaces are clean, well-maintained, and meet the hotel's cleanliness and hygiene standards.

What You'll Be Doing

• Staff Management: Assist in Hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
• Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
• Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
• Provide feedback to staff as needed on work performance.
• Address any employee issues or conflicts that may arise.
• Quality Control: Inspecting guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
• Identifying and addressing maintenance and repair needs within guest rooms and public spaces.
• Monitoring the use of cleaning supplies and equipment to maintain cost efficiency.
• Handling guest complaints or concerns related to housekeeping services and resolving them promptly.
• Enforce safety protocols and ensure that staff members use personal protective equipment (PPE) when necessary.
• Comply with health and safety regulations and ensure that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
• Communication: Collaborating with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
• Communicating with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

What You Bring

• High school education, schooling in hospitality management, business or related experience preferred.
• Familiarity with hospitality industry practices highly preferred.
• Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone and other office equipment.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED