Administrative Support Specialist I - Sr AS9540

Oklahoma State University; Stillwater (OK); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Oklahoma State University-Stillwater is seeking a Testing Center Assistant to manage daily testing operations, proctor a wide range of assessments, and collaborate with Student Accessibility Services, faculty, and admissions to deliver reliable testing services.

The role requires a high school diploma with clerical experience, plus proctor certifications after hire. Normal hours are 8:00am–5:00pm, with occasional overtime during exams and some Saturday testing.

Qualifications

• High school diploma and 1 year of clerical/customer service experience.
• High school diploma and 2 years of clerical/customer service experience.
• High school diploma and 3 years of clerical/customer service experience.
• Post-secondary education may substitute for years of required experience.
• Post-secondary education may substitute for years of required experience.
• Must acquire required proctor certifications after hire.
• Completion of OSU HR certificate programs after hire.

Responsabilités

• Administer the day-to-day testing operations and proctor exams.
• Coordinate with SAS, Admissions, and faculty to provide testing services.
• Maintain confidentiality and accuracy in testing records and reporting.
• Work hours are Mon–Fri 8:00am–5:00pm; overtime during midterms/finals may be required.
• May involve occasional Saturdays for national tests.

Connaissances

Interpersonal skills

Communication (written and verbal)

Organizational skills

Customer service

Confidentiality

Attention to detail

Technology proficiency

Formation

Bachelor\'s degree

High school diploma or GED

Post-secondary education may substitute for experience

OSU HR certificate programs after hire

Outils

Microsoft Office

Databases & testing systems

Description du poste

Campus

OSU-Stillwater

Contact Name & Email

Ty Quadrelli, [e-mail]

Work Schedule

Monday through Friday 8:00am - 5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$15.00 - $20.00

Hourly

Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by 2026-11-13 to ensure full consideration.

About This Position

This position reports to the Assistant Director within University Assessment and Testing. It is responsible for the day-to-day administration of local and national testing, which includes, but is not limited to proctoring the following tests: OSU course tests, placement tests, tests requiring accommodations through Student Accessibility Services (SAS), TOEFL, TOEIC, ACT, CLEP, ETS tests, FAA certifications, and Pearson Vue tests, amongst others. This position works closely with examinees, faculty, and other OSU administrative offices such as Student Accessibility Services and the Office of Undergraduate Admissions to provide information about and deliver the varied services available at the OSU Testing Center. Normal work hours are Monday - Friday from 8:00am - 5:00pm. Occasional overtime required during midterm and final exam weeks. Also, may be required to arrive early or stay late to meet deadlines or workload demands. Occasionally requires involvement in national tests given on Saturdays. Direct participation is not always required, and compensation may be paid by testing organizations. Ability to lift 25 pounds.

Required Qualifications

• High School/GED Admin Supp Spclt I: Highschool and 1 year of clerical/customer service experience.
• Admin Supp Spclt II: Highschool and 2 years of clerical/customer service experience.
• Admin Supp Spclt Sr: Highschool and 3 years of clerical/customer service experience.
• Post-secondary Education May Substitute For Years Of Required Experience. (degree must be conferred on or before agreed upon start date)
• Post-secondary Education May Substitute For Years Of Required Experience.
• Certifications, Registrations, and/or Licenses: Must acquire required proctor certifications after hire. Completion of OSU HR certificate programs after hire.
• Skills, Proficiencies, and/or Knowledge: Must be able to follow instructions exactly, maintain confidentiality, and uphold ethical standards. Rigorous attention to detail is required. Must possess excellent interpersonal, communication (written and verbal), and organizational skills. Must be able to provide excellent customer service, work independently, coordinate projects through to completion. Must be very proficient working with technology and software, including databases, and maintaining confidential information appropriately and securely. Personal computer and/or word processing skills are also required.

Preferred Qualifications

• Bachelor's
• Three years of clerical/customer service experience. Two or more years of experience working in a professional or academic testing center or four years of clerical/customer service experience. Experience working in an academic setting and/or administrative office.

Certifications, Registrations, and/or Licenses

Must acquire required proctor certifications after hire. Completion of OSU HR certificate programs after hire.

Skills, Proficiencies, and/or Knowledge

Proficient in delivering standardized, academic, and other local and national tests in both paper and computerized format in a professional testing environment. Proficiency with Microsoft Office programs, particularly Outlook, Word, and Excel.

Working Conditions

Normal work hours are from 8:00am - 5:00pm M-F. Occasional overtime required during midterm and final exam weeks. Also, may be required to arrive early or stay late to meet deadlines or workload demands. Occasionally requires involvement in national tests given on Saturdays. Direct participation is not always required, and compensation may be paid by testing organizations.