EVS Supervisor: Guest Experience & Safety Lead

Fairmount Park; Collinsville (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan with company match

Employee Assistance Program (EAP)

Job summary

Fairmount Park is seeking an EVS Supervisor to lead a team in creating a clean and safe guest environment at our Collinsville, IL location. You will develop policies, train staff, and monitor operations to enhance guest satisfaction while controlling costs.

The role requires 21+ years of age, IL gaming license, and strong MS Office skills, with flexibility for shifts including nights and weekends.

Qualifications

• Must be 21 years of age or older.
• Must obtain and maintain a gaming license issued by the Illinois Gaming Board.
• High school or equivalent is required; Bachelor’s Degree is preferred.
• Proficient in the entire Microsoft Suite.
• Excellent communication, organization, and interpersonal skills.
• Able to work with shifting priorities and flexible shifts.

Responsibilities

• Assist with developing, implementing, and enforcing policies and procedures.
• Select, train, and develop team members through education and coaching.
• Monitor labor resources to optimize guest services.
• Maintain a clean and safe environment.
• Investigate and resolve guest and team member complaints.
• Conduct inspections of public areas and ensure equipment is maintained.

Skills

Communication skills

Organization

Interpersonal skills

Problem solving

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Fairmount Park is seeking an EVS Supervisor to lead a team in creating a clean and safe guest environment at our Collinsville, IL location. You will develop policies, train staff, and monitor operations to enhance guest satisfaction while controlling costs.

The role requires 21+ years of age, IL gaming license, and strong MS Office skills, with flexibility for shifts including nights and weekends.