EVS Shift Lead — Casino Operations & Guest Experience

ViziRecruiter,LLC.; Morgantown, Northern (WV, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

PENN Entertainment is seeking an EVS Supervisor to lead day-to-day operations on the assigned shift at our casino properties. You will guide staff, ensure cleanliness standards, manage supply inventories, and uphold regulatory and company policies.

The role emphasizes staff supervision, budget awareness, and delivering outstanding guest services while coordinating with management to meet performance goals.

Qualifications

• High School Diploma or GED required; 1 year related experience or training.
• Proficiency with EVS equipment and Microsoft Office suite.

Responsibilities

• Provide guidance and daily supervision to staff on designated shift.
• Coordinate scheduling with manager to ensure guest satisfaction.
• Support compliance with departmental budgets.
• Promote and maintain superior customer service.
• Oversee day-to-day cleaning of casino property.
• Maintain inventory of supplies and equipment.
• Ensure OSHA standards are followed.
• Report property damage or issues to management.
• Distribute work assignments.
• Ensure regulatory compliance and confidentiality.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

PENN Entertainment is seeking an EVS Supervisor to lead day-to-day operations on the assigned shift at our casino properties. You will guide staff, ensure cleanliness standards, manage supply inventories, and uphold regulatory and company policies.

The role emphasizes staff supervision, budget awareness, and delivering outstanding guest services while coordinating with management to meet performance goals.