EVS Supervisor: Lead Clean, Welcoming Spaces

MGM Resorts International; Springfield (MO); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Healthcare

Wellness program

Discounts

Free meals

Development programs

Volunteer opportunities

Job summary

MGM Resorts International in Springfield, MA is seeking an Environmental Services Supervisor to lead a team, conduct daily inspections, and uphold the highest cleanliness standards across the casino, public areas and offices.

You will schedule and coach EVS staff, address guest and employee questions, prepare end-of-shift reports, and collaborate with department leadership to maintain a welcoming environment.

Qualifications

• High School Diploma, GED or equivalent.
• 2+ Years of prior Environmental Services supervisory experience.
• Willing to work Swing and Grave Shifts, Sunday–Tuesday with Wed/Thu off including holidays.

Responsibilities

• Supervise a team of Environmental Services employees including scheduling, coaching, counseling and training.
• Address employee questions and guest concerns to ensure adherence to procedures and service standards.
• Provide direction to achieve high cleanliness standards in the casino, public areas, offices and other spaces.
• Conduct daily inspections, briefings and team updates; train and ensure compliance.
• Prepare end-of-shift reports and coordinate with facilities on maintenance issues.
• Deliver professional, friendly, and engaging service.
• Assist with administrative and operational tasks with department leadership.

Skills

Leadership

Education

High School Diploma, GED or equivalent

Job description

MGM Resorts International in Springfield, MA is seeking an Environmental Services Supervisor to lead a team, conduct daily inspections, and uphold the highest cleanliness standards across the casino, public areas and offices.

You will schedule and coach EVS staff, address guest and employee questions, prepare end-of-shift reports, and collaborate with department leadership to maintain a welcoming environment.