EVS Supervisor — Elevate Guest Experience

Hard Rock Hotel Cancun; Bristol (VA); On-site; USD 37,100 - 49,400; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking a Supervisor, EVS to oversee housekeeping operations and deliver top-quality guest service. You will lead a team, coordinate schedules, and ensure adherence to standards across public areas and guest rooms.

The role requires 1–3 years of supervisory housekeeping experience, an Associate’s Degree or equivalent, and the ability to pass background checks and drug screening. We offer a comprehensive benefits package and opportunities for growth.

Qualifications

• One to three years of supervising housekeeping staff or related experience.
• Associate’s Degree or equivalent experience.

Responsibilities

• Lead housekeeping operations and ensure top-quality guest service.
• Create and manage work schedules; evaluate staff.
• Assist in hiring and training of public space personnel.
• Mentor team members to provide superior guest service.
• Conduct property inspections to ensure policy adherence.

Skills

Supervisory experience

Leadership

Communication

Education

Associate’s Degree or equivalent experience

Job description

Hard Rock Hotel & Casino Bristol is seeking a Supervisor, EVS to oversee housekeeping operations and deliver top-quality guest service. You will lead a team, coordinate schedules, and ensure adherence to standards across public areas and guest rooms.

The role requires 1–3 years of supervisory housekeeping experience, an Associate’s Degree or equivalent, and the ability to pass background checks and drug screening. We offer a comprehensive benefits package and opportunities for growth.