EVS Shift Manager: Lead Cleanliness & WOW Guests

MGM Resorts International; United States; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Development programs

Free meals

Free parking

Wellness programs

Discounts

Job summary

MGM Resorts International is seeking an Environmental Services Shift Manager in Las Vegas to lead daily EVS/PAD operations, support teams, and uphold exceptional guest experiences across the property.

You will supervise frontline staff, perform inspections, and collaborate with leadership to maintain top cleanliness standards and a welcoming environment for guests. A focus on coaching and time-sensitive execution is essential.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED required.
• Two years of prior relevant EVS/PAD management experience preferred in Forbes Travel Guide 5 Star or AAA 5 Diamond resorts.
• Exceptional customer service and interpersonal skills to communicate with all stakeholders.

Responsibilities

• Oversee daily EVS/PAD operations for the assigned shift with professional and engaging service.
• Conduct frequent inspections of public areas, offices, back-of-house areas, and casino to maintain high cleanliness standards.
• Utilize scheduling and labor management knowledge to support efficient operations.
• Demonstrate leadership, coaching, and training skills under time constraints with attention to detail.

Skills

Leadership

Customer service

Interpersonal skills

Scheduling & labor management

Education

High School Diploma or GED

Job description

MGM Resorts International is seeking an Environmental Services Shift Manager in Las Vegas to lead daily EVS/PAD operations, support teams, and uphold exceptional guest experiences across the property.

You will supervise frontline staff, perform inspections, and collaborate with leadership to maintain top cleanliness standards and a welcoming environment for guests. A focus on coaching and time-sensitive execution is essential.