Overnight Environmental Services Shift Lead

MGM Resorts International; Las Vegas (NV); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free meals

Free parking

Health benefits

Employee discounts

Job summary

MGM Resorts International in Las Vegas is seeking an Environmental Services Shift Supervisor at Mandalay Bay to lead nightly operations, ensure a clean, safe environment, and guide a team of room attendants and porters.

You will monitor inspections, scheduling, training, and labor management, with a focus on hospitality standards and guest experience. 21+ and HS diploma required; union environment experience preferred.

Qualifications

• 2+ years of prior relevant experience within Environmental Services department preferred.
• Prior leadership experience is preferred.
• Experience working in a union environment or managing employees under a union collective bargaining agreement preferred.
• High School Diploma or GED required.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Overseeing daily operations associated with assigned shift.
• Conduct frequent inspections of all public areas, office, back-of-the-house, and Casino to maintain high cleanliness standards.
• Understanding scheduling and labor management; manage team accordingly.
• Provide training, coaching and strong leadership to staff under shift constraints.

Skills

Leadership

Team supervision

Customer service

Scheduling

Training/coaching

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking an Environmental Services Shift Supervisor at Mandalay Bay to lead nightly operations, ensure a clean, safe environment, and guide a team of room attendants and porters.

You will monitor inspections, scheduling, training, and labor management, with a focus on hospitality standards and guest experience. 21+ and HS diploma required; union environment experience preferred.