EVS Porter-Days- Eldorado

Caesars Entertainment; Reno (NV); On-site; USD 33,000 - 51,000; Full time

Job summary

Caesars Entertainment in Reno, NV seeks a dedicated team member to maintain exceptional cleanliness across all public areas of the property. You will vacuum carpets, mop marble, clean slot banks and offices, and manage waste while adhering to safety protocols.

Role requires strong English reading ability, reliable teamwork, and a friendly, service-oriented approach to guests. Flexibility for varied shifts and adherence to company standards are essential.

Qualifications

• Ability to understand written English and follow safety notices.
• Ability to establish effective working relationships with staff and guests.
• Knowledge of cleaning equipment use and maintenance.

Responsibilities

• Clean all public areas, restrooms and back-of-house spaces as listed.
• Follow safety precautions and properly label/dispense chemicals.
• Ensure equipment is working and clean; report needed repairs promptly.
• Provide high standard of customer service and assist guests.
• Demonstrate Caesars values and DEI culture.

Skills

Reading comprehension

Customer service

Safety awareness

Team collaboration

Tools

Cleaning equipment

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: "Create the Extraordinary"
Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."
Our Values: "Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Maintains a high standard of cleanliness in all public areas of the property.

How You Will Create the Extraordinary

• Perform cleaning duties in all public areas, restrooms and back of the house areas which include, but are not limited to the vacuuming of the carpet, dust mopping the marble, cleaning slot machines, slot banks, carousel banks, countertops, mopping hard floors, emptying trash, cleaning ashtrays, pan sweeping the floor, cleaning offices, cleaning of toilets, sinks, countertops, fixtures, stalls, changing paper products, liquid hand soap, etc.
• Adheres to all appropriate safety precautions including proper use of equipment and protective attire. Reports accidents and /or safety problems to supervisor immediately.Notifies guests and employees of safety hazards by placing proper signage in the appropriate areas.Ensures chemicals are properly dispensed and properly labeled and are transported safely ensuring employees’ safety.
• Ensures all equipment being used is functioning properly and kept clean
• Promptly reports any needed repairs including equipment, carpet, tile, wallpaper, wood columns, chandeliers, sink, toilets, urinals, faucets, etc.
• Maintains a high standard of customer service. Assist guests with directions and services available within the Resort/Casino.
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Performs other job-related duties as assigned

What You Will Need

• Ability to understand written English to read caution signs, safety notices, chemicals and Supervisor’s instructions
• Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Must possess knowledge of use, cleaning, and breakdown of equipment
• Work may be performed in an area, which may be unusually noisy and crowded
• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
• Normal sense of smell, touch, sound and vision range
• Eye/hand coordination and manual dexterity
• Work area is subject to variable temperatures
• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.