EVS Lead: Casino Cleaning & Guest Experience

Grand Falls Casino Resort, LLC; Larchwood Township (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Grand Falls Casino & Golf Resort is seeking a hands-on housekeeping supervisor to direct and mentor a crew, ensuring the facility meets our strict cleanliness standards and delivers an exceptional guest experience.

You will train, schedule, assign duties, inspect areas, manage inventory, and coordinate with the EVS manager. The role requires a customer-focused lead who can adapt to varied shifts and tasks.

Qualifications

• Experience leading housekeeping teams in a high-traffic facility.
• Ability to train and coach staff to meet cleanliness standards.
• Willingness to work 12-hour shifts and variable scheduling.

Responsibilities

• Direct and mentor housekeeping crew to deliver consistent cleanliness.
• Inspect all work areas and provide feedback.
• Schedule, assign duties, and assist in performance evaluations.
• Maintain inventory and supplies; oversee recycling and waste programs.
• Ensure guest and staff safety and exceptional service.
• Coordinate with EVS manager on training and productivity.

Skills

Leadership

Team supervision

Training

Scheduling

Job description

Grand Falls Casino & Golf Resort is seeking a hands-on housekeeping supervisor to direct and mentor a crew, ensuring the facility meets our strict cleanliness standards and delivers an exceptional guest experience.

You will train, schedule, assign duties, inspect areas, manage inventory, and coordinate with the EVS manager. The role requires a customer-focused lead who can adapt to varied shifts and tasks.