EVP, Client Growth & Commerce Leadership

Publicis Groupe; New York (NY); On-site; USD 250,000 - 360,000; Full time

Benefits offered by this job

Wellness benefits

Flexible working arrangements

Paid time off

Work from anywhere program

Job summary

Publicis Digital Experience seeks an Executive Vice President, Client Service Leader to steer a $45M portfolio, serving as senior client partner and practice leader. You will drive profitable growth, integrated delivery, and organizational health across the portfolio while shaping commerce strategy and executive relationships.

You will lead cross-functional teams, advance retail media and commerce offerings, and translate business strategy into disciplined, measurable execution.

Qualifications

• 15+ years of progressive leadership experience in commerce marketing, retail media, shopper marketing, integrated marketing, or a related field, including significant executive-level client leadership.
• Demonstrated accountability for a large, complex client portfolio or business unit, ideally at or above $45M in annual revenue or managed scope.
• Deep knowledge of the commerce and retail media ecosystem, including major retailers, retail media networks, the ad technology platforms that power them, eCommerce, audience and data strategies, measurement, and omnichannel activation.
• Proven success leading multidisciplinary teams across strategy, creative, media, data, technology, production, and operations, including organizational or operating-model transformation in a complex, matrixed environment.
• Strong financial and commercial acumen, including forecasting, margin management, resource planning, scope development, and contract negotiation.
• Executive presence and the ability to communicate, influence, and negotiate effectively across client and internal organizations.
• Enterprise-minded, forward-looking commerce leader who balances client growth, commercial discipline, operational excellence, and people leadership, and translates marketplace change into a focused client and capability agenda.
• Transformational operator and pragmatic, accountable decision maker who creates clarity, mobilizes cross-functional teams, and sustains momentum through change, with high standards for impact, collaboration, and follow-through.
• Inclusive talent leader who builds strong leadership benches and enables teams to perform at scale.

Responsibilities

• Lead the end-to-end commercial and operating health of a $45M client portfolio, including revenue, margin, forecasting, staffing, resource allocation, quality, scope, risk, and client satisfaction.
• Build a portfolio operating rhythm with clear governance, performance indicators, escalation paths, and accountability across disciplines and markets, and identify delivery, commercial, and organizational risks early with practical mitigation plans.
• Lead transformation initiatives that improve speed, integration, consistency, and value delivery, including the adoption of agentic AI with responsible governance, workflow automation, and data-enabled decision making, while ensuring continuity for clients and teams.
• Set the growth strategy for the portfolio across shopper marketing, retail media, eCommerce, omnichannel activation, content, data, measurement, and technology, and advise senior client leaders on how these investments connect to brand, sales, customer, and enterprise growth objectives.
• Identify organic growth opportunities, lead senior-level business development, and convert client needs into scalable solutions and commercially sound scopes.
• Create an inclusive, high-performing culture grounded in collaboration, clarity, trust, continuous learning, and shared accountability, partnering across functions and geographies to resolve barriers and allocate resources effectively.

Skills

Executive leadership

Client relationship management

Strategic planning

Financial acumen

Cross-functional leadership

Job description

Publicis Digital Experience seeks an Executive Vice President, Client Service Leader to steer a $45M portfolio, serving as senior client partner and practice leader. You will drive profitable growth, integrated delivery, and organizational health across the portfolio while shaping commerce strategy and executive relationships.

You will lead cross-functional teams, advance retail media and commerce offerings, and translate business strategy into disciplined, measurable execution.