Eviction Prevention & Housing Support Specialist

ACTION-Housing, Inc.; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

ACTION-Housing, Inc. in Pittsburgh seeks a Housing Support Specialist to evaluate applications for the Housing Stabilization Program and help clients avoid eviction. You will collect demographic and program data and verify qualifications for Down Payment Assistance and Home Repair programs.

The role involves coordinating with homeowners and contractors, ensuring program requirements are met, maintaining updated records, and supporting clients through all stages of the assistance process.

Qualifications

• Three years' experience in housing support services or an Associate's Degree with one year of relevant client services experience.
• Strong customer service abilities with effective communication.
• Knowledge of landlord/tenant relationships and housing dynamics.
• Ability to build rapport, collaborate with partners and engage diverse populations.
• Counseling or social work experience is beneficial.

Responsibilities

• Collect and record applicant demographic information and program details in databases.
• Review and assess applications for Down Payment Assistance and Home Repair programs.
• Coordinate with homeowners and contractors to meet program requirements.
• Ensure project requirements are met and data is kept up to date.
• Maintain knowledge of all program steps to support all stages.

Skills

Customer service

Communication

Housing knowledge

Rapport building

Education

Associate's Degree

Job description

ACTION-Housing, Inc. in Pittsburgh seeks a Housing Support Specialist to evaluate applications for the Housing Stabilization Program and help clients avoid eviction. You will collect demographic and program data and verify qualifications for Down Payment Assistance and Home Repair programs.

The role involves coordinating with homeowners and contractors, ensuring program requirements are met, maintaining updated records, and supporting clients through all stages of the assistance process.