Evergreen Deployment Technician - ONSITE

Chandra Technologies, Inc; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Chandra Technologies, Inc. is seeking an Evergreen Deployment Technician to perform onsite hardware refreshes (computers and peripherals) across county buildings in the Charlotte area.

You will handle imaging with Windows 11 via SCCM, coordinate replacements with end users, and keep inventory up to date in HAM Pro and ServiceNow. Travel to multiple county sites is required, and a professional appearance with excellent customer service is expected.

Qualifications

• Experience with large-scale deployments (1000/year or similar).
• Experience imaging computers with Windows 11 using SCCM.
• Experience scheduling computer replacements with end users through ServiceNow.
• Experience with computer refreshes, reclaiming and updating HAM Pro inventory.

Responsibilities

• Transport and store computer inventory following documented procedures.
• Imaging computers with Windows 11 utilizing SCCM.
• Schedule computer replacements with end users through ServiceNow.
• Reclaim and transport old computers, and document inventory updates within HAM Pro.

Skills

Large-scale deployments

Inventory management

Windows 11 imaging

SCCM imaging

ServiceNow

HAM Pro

End-user coordination

Physical labor

Tools

ServiceNow

HAM Pro

Job description

Job Description

• Crop to Crop resumes are accepted

The work will be completed onsite.

Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the Evergreen project.

Specifics Tasks Include But Are Not Limited To

• transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),
• imaging computers with Windows 11 utilizing SCCM,
• scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).

The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.

Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.

Technicians will be traveling to various county buildings in county vehicle driven by full time employee.

Required Skills

• Experience with larger scale deployments (1000/year or similar)
• Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly)
• Experience imaging computers with Windows 11 utilizing SCCM
• Experience scheduling computer replacements with end users through ServiceNow
• Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow)

Desired Skills

• Experience with ServiceNow & HAM Pro
• Experience with Apple iPhone deployment