Sr Analyst Sales

Norwegian Cruise Line; Miami (FL); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Norwegian Cruise Line is seeking a Sales Analytics and Planning Analyst to collect data, process, model and analyze to support the team. You will consolidate data from multiple systems to provide timely information and benchmark agencies against peers to guide profitability and expense management.

Work with BI and Marketing Analytics to maintain decisive reporting and Tableau dashboards, provide insights on channel performance, bookings, yield and agency alignment.

Qualifications

• Bachelor's degree in Finance, Accounting or related field
• 3 years of finance, strategic planning, sales analysis or related analytical experience, data analytics/reporting

Responsibilities

• Prepare periodic and accurate reporting from various sources to provide actionable information and insights to team members and management.
• Maintain internal/external sales incentive programs along with supporting processes including revenue breakout and agency alignment.
• Coordinate with BI and Marketing Analytics to maintain best in class Tableau dashboards and business objects reporting.
• Continually review reporting and propose changes to enhance reporting effectiveness.
• Prepare monthly financial expense variance reporting and consolidate explanations across North America Sales cost centers while providing potential prospective impact from results.

Skills

Advanced analytics

Data mining

Excel macros

Tableau

Essbase

Hyperion

Database knowledge

Microsoft Office

Education

Bachelor's degree in Finance, Accounting or related field

Tools

Tableau

Essbase

Hyperion

Excel

Business Objects

Job description

JOB SUMMARY

Responsible for supporting the Sales Analytics and Planning team by collecting accurate data, processing, modeling and analysis. Consolidate data from several different systems and sources to provide department timely and accurate information. Benchmark and compare agencies against peer set and provide recommendations and strategies to focus on most profitable agencies while reducing expense to underperforming agencies. Work closely with BI and Marketing Analytics to maintain decisive reporting to measure key metrics of sales performance.

POSITION RESPONSIBILITIES

• Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.
• Maintain internal/external sales incentive programs along with supporting processes including revenue breakout and agency alignment.
• Prepare periodical and accurate reporting from various sources to provide actionable information and insights to team members and management.
• Liaise with Business Intelligence and Marketing Analytics team(s) to maintain best in class Tableau dashboards and business objects reporting.
• Continually review reporting and propose changes to enhance reporting effectiveness.
• Prepare monthly financial expense variance reporting and consolidate explanations across the North America Sales cost centers while providing potential prospective impact from results.
• Maintain and catalogue periodical analysis and reporting distributed to internal and external customers inclusive of all tableau dashboards and business objects reports inclusive or purpose and overview.
• Run analysis for channel performance, market performance, booking volume, yield, account performance, including various metrics, etc).
• Run routine cost of sale analysis inclusive of all direct expenses associated with each NA channel and travel agency segmentation.
• Continually enhance and develop return on investment analysis and provide recommendation to Sales Leadership for programs to drive demand in the most profitable manner.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
• Perform special projects and provide analytical support to internal customers ranging from Corporate Finance, Revenue Management and Operations.
• Must rely on extensive experience to coordinate and reconcile various financial reporting systems to properly measure and evaluate corporate performance.
• Perform various ad hoc analysis to provide internal/external customers analytical support.
• Perform other job-related functions as assigned.

KNOWLEDGE & EXPERIENCE

EDUCATION: Bachelor's degree in Finance, Accounting or related field of study or any equivalent combination of relevant background and work experience

EXPERIENCE: 3 years experience including but not limited to finance, strategic planning, sales analysis or related analytical experience, data analytics/reporting.

KNOWLEDGE & SKILLS

• Must understand advanced analytical modeling and/or accounting practices and techniques, including knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
• Understanding of and experience using analytical concepts and statistical techniques including analyzing data, drawing conclusions, and developing actionable recommendations for business units
• Experience working with and creating databases and dashboards using all relevant data to inform decisions
• Excellent problem solving, quantitative and analytical abilities
• Excellent analysis and reporting capabilities, and extensive knowledge of market and regional trends and behaviors, as well as lead management
• Strong ability to work with numerous processes and projects simultaneously
• Excellent communication and collaboration skills
• Ability to manage multiple priorities and deadlines under pressure
• Experience with Microsoft office required
• Advanced use of Excel, Tableau and Essbase preferred
• Excellent working knowledge of database management software and advanced Excel with ability to write macros
• Knowledge of travel/cruise industry and reservation/revenue management systems, Essbase and Hyperion preferred

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let’s get connected.

Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you!

BRANDS

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc