Events Operations Lead

ASM Global; Huntington (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Legends Global operates the Marshall Health Network Arena & Convention Center, seeking an Event Manager to lead planning and execution of diverse events, coordinating with promoters, tenants, vendors and internal teams to meet contractual obligations and client expectations.

The role includes advancing events, reviewing contracts, producing CAD layouts, supervising staff, and providing on-site leadership to ensure safe, compliant and successful events.

Qualifications

• Experience coordinating large events from handoff to post-event reporting.
• Ability to review contracts and client commitments for feasibility.
• Strong communication with multiple departments.

Responsibilities

• Accept assigned event handoffs from Sales following contract execution and assume ownership of event planning and execution.
• Review contracts, event orders, diagrams, and client commitments to ensure operational feasibility and compliance.
• Serve as the primary operational contact for assigned clients, promoters, exhibitors, meeting planners, convention organizers, tenants and vendors.
• Advance assigned events and coordinate staffing, labor, rentals, production requirements, security, EMS, police, catering, utilities and other operational needs.
• Produce accurate CAD drawings and event layouts for arena, ballroom, exhibit hall, meeting room and convention center events.
• Coordinate room setups, registration areas, signage, exhibitor layouts, food and beverage service areas and guest flow plans.
• Conduct facility inspections to ensure readiness, safety and compliance.
• Develop and manage staffing plans and supervise event staff.
• Provide on-site leadership during assigned events and address operational issues in real time.
• Coordinate with Box Office, Operations, Food & Beverage, Marketing, Finance and other departments to ensure seamless event execution.
• Compile and distribute event documentation, incident reports, attendance reports, staffing schedules and payroll information.
• Verify hours worked by contract labor, EMTs, police officers and other staffing partners.
• Maintain positive client relationships and deliver a high level of customer service.
• Make timely decisions during emergency and time-sensitive situations.
• Perform other duties as assigned.

Skills

Event planning

Staff management

Contract compliance

CAD drawings

Vendor coordination

On-site leadership

Tools

CAD software

Job description

Legends Global operates the Marshall Health Network Arena & Convention Center, seeking an Event Manager to lead planning and execution of diverse events, coordinating with promoters, tenants, vendors and internal teams to meet contractual obligations and client expectations.

The role includes advancing events, reviewing contracts, producing CAD layouts, supervising staff, and providing on-site leadership to ensure safe, compliant and successful events.