Events Manager

Ohio Ag

Athens, Northern (OH, KY)

Hybrid

USD 45,000 - 74,000

Full time

43 hours ago

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Job summary

Ohio University Transportation & Parking Services in Athens, OH seeks an Events Manager to lead campus events and parking operations. You will plan, coordinate, and execute parking support for university events and athletic activities, ensuring strong customer service and efficient operations.

Responsibilities include coordinating lot closures, managing field logistics, and collaborating with campus stakeholders to meet event needs while monitoring KPI performance and revenue targets.

Qualifications

Strong oral and written communications.
Proficient knowledge in Microsoft Office and technology.
Experience with parking and event management technologies.
Ability to work under pressure managing multiple service priorities, strong interpersonal, organizational and teamwork skills.

Responsibilities

Provides leadership and oversight for campus events and parking support activities and is responsible for the strategic planning, management, execution, and continuous improvement activities associated with event parking operations.
Works all assigned events, providing onsite leadership during these events to ensure operational success, provide customer support, and address inquiries or concerns from guests.
Accountable for achieving established performance measures related to event execution, customer satisfaction, revenue generation, meeting designated budget, staffing effectiveness, operational efficiency, and service quality.
Plans, coordinates and schedules reservation requests for lot/space closures, meter reservations, guest accommodations, permit requests, and parking support accommodations.

Skills

Oral communication

Written communication

Microsoft Office

Parking management

Event management

Tools

POS systems

PCI compliance

Handheld devices

Mobile apps

Job description

Events Manager

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information

Business Title Events Manager Applications Accepted From University Wide, Public: Open to the Public

This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Position Responsibilities

Provides leadership and oversight for campus events and parking support activities and is responsible for the strategic planning, management, execution, and continuous improvement activities associated with event parking operations.
Works all assigned events, providing onsite leadership during these events to ensure operational success, provide customer support, and address inquiries or concerns from guests. Acts as the frontline events ambassador for TPS , modeling professional conduct and service excellence.
Accountable for achieving established performance measures related to event execution, customer satisfaction, revenue generation, meeting designated budget, staffing effectiveness, operational efficiency, and service quality.
Plans, coordinates and schedules reservation requests for lot/space closures, meter reservations, guest accommodations, permit requests, and parking support accommodations submitted by internal and external customers.
Develops and implements equipment and field logistics plans to support event operations. Working closely with the Parking Field Operations Manager to ensure successful field execution of event closures, signage, and equipment
Serves as the primary point of contact with Athletics to understand event needs, plan parking operations and ensure alignment with TPS resources and capabilities for OHIO athletic events. Develops and maintains partnerships with external organizations and agencies hosting events on campus including organizations such as the Ohio High School Athletic Association ( OHSAA ) to plan parking, traffic management, and event logistic requirements to support event needs.
Assists campus stakeholders with developing and enacting parking plans to support major university events such as commencement, move in/move out, performing arts events, campus recreation events, admissions/ BSO , camps/conferences and other high impact campus activities.
Manage and maintains event parking technology including handheld devices, POS systems, PCI requirements, and mobile applications used for event access and field payment collection.
Prepares and submits financial deposits for event parking operations in accordance with fiscal procedures.
Prepares and distributes weekly lot closure emails and event specific communications for the campus community, event planners, and partners.
Leads regularly established event coordination meetings with internal campus units and stakeholders to review event logistics and maintain partnerships. Represents Transportation & Parking Services in university, community, and event planning meetings with internal and external stakeholders to ensure seamless event execution and operational collaboration.
Develop and distribute post-event reports, summarizing operations, revenue, and staffing and monitors and reports on KPI’s to drive revenue growth, operational efficiency, and cost containment strategies.
Develops and distributes event operational service guides and planning documents, policies, and best practice documentation.
Develop and maintain standard operating procedures and training materials to ensure consistency and continuity of operations.
Completes benchmarking studies, and market research to identify trends, maintain competitiveness, and implement improvement strategies.
Provides backup support for campus parking operations and customer service functions.
Responsible for hiring, scheduling, supervision, performance management and development for operations team including 6-8 student event managers and 50-100 student event staff. Directs the daily operations of assigned staff and ensures resources are available to achieve work plans and resolve complex business needs.
Ensures staff adherence to standard operating procedures and service guidelines and compliance with university, state and federal service requirements. Proactively works to diffuse potential conflict before it begins.
Oversees integration of event parking technologies with existing parking management infrastructure. Remain current with emerging technologies and industry best practices to optimize service.
Serves as the primary point of contact for after-hours support/resolution for assigned programs.
Displays leadership that results in teamwork, customer focus, innovation and continuous process improvement within their organization. Serves as a liaison for Transportation & Parking Services operations, representing the unit in a professional and customer-centric manner.
Assists with documentation of standard operating procedures, departmental guidelines, professional development and training, and safety/emergency procedures for operations activities & personnel in compliance with university, state/federal regulations.
Maintains operational inventories.
Supports special projects and initiatives for unit and RFP’s for technology and services as assigned.
Provides support and assist with departmental functions as needed. Performs other misc. duties as assigned.
Works to resolve complex service issues & ensure operational efficiency and high levels of customer service with minimal impact to business operations and service functions.

Preferred Qualifications

Strong oral and written communications and must have proficient knowledge in Microsoft Office and technology.
Experience with parking and event management technologies.
Ability to work under pressure managing multiple service priorities, strong interpersonal, organizational and teamwork skills.

Department Transportation & Parking Pay Rate The target salary range is $44,592 to $59,085 commensurate with the selected candidate’s education and experience while considering internal equity.

Ohio University is proud to offer a robust healthcare plan that includes maternity care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, and additional employee resources.

https://www.ohio.edu/hr/benefits

Pay Grade 16
Pay Range $44,592.00-$74,196.00
FLSA Status Exempt
Job Category Administrative at-will appointment
Employment Type full-time regular
Job Family Environmental Safety & Police Services
Job Sub Family Transportation & Parking
Job Level M1
Job Open Date 08/18/2026
Posting End Date 09/23/2026
Planning Unit Vice President for Finance & Administration
Work Schedule Primary shift Monday-Friday 8 AM- 5 PM.

Position requires non-traditional hours, including evenings, nights, and weekends, based on event schedule demands. Must have ability to work nights, weekends, and extended hours during peak event seasons.

Transportation & Parking Services ( TPS ) is a 24-hour operation, 365 days a year. Position requires on-call status to respond to operational needs & service calls and work through the resolution of customer support inquiries as they arise.

Months 12 month Campus Athens, Ohio Expected hours worked per week 40+ Expected duration of assignment Ongoing applicants may contact this person if they have questions about this position. Tia Hysell, prattt@ohio.edu

Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

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