Events & Guest Services Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 42,000 - 56,000; Full time

Job summary

The University of Michigan Law School seeks a dynamic Events Assistant/Receptionist to join our Events team. You will be the first point of contact for visitors and callers, while supporting planning and execution of conferences, ceremonies, and workshops.

The role blends front-desk duties with hands-on event coordination in a fast-paced academic setting. Ideal candidates will have a bachelor's degree, hospitality or event-planning experience, and the ability to work early mornings, weekends, or

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience working in hospitality or event planning.
• Ability to function well among colleagues and guests under high pressure situations.

Responsibilities

• Assist the Academic Events Team with planning and executing large and small-scale events including conferences, ceremonial and special events, workshops, and meetings.
• Provide on-site support at events, including some early mornings, weekends, or evenings.
• Assist with event setup and teardown.
• Track guest lists, RSVPs, dietary restrictions, budgetary information, timelines, and checklists.
• Assist in maintaining event databases, documentation, and website updates.
• Coordinate and assist in various aspects of event planning such as facility arrangement, catering, lodging and transportation needs, and other tasks associated with all manner of events.
• Aid in the creation of communication and event materials; posters, event schedules and programs, name tags, place cards, invitations, gifts, and signage.
• Track event expenses, vendor invoicing and payments, and conduct P-Card reconciliation.
• Serve as a welcoming and professional point of contact for visitors, providing courteous assistance and directing them to the appropriate locations or resources.
• Escort guest speakers to temporary offices and scheduled locations; provide event updates and information, and assist with printed materials and audiovisual support.
• Provide front desk coverage and support general reception functions when not assisting with guest services or event-related activities.
• Respond to incoming telephone calls, relay messages, and direct callers to appropriate resources.
• Maintain cleanliness and organization of staff areas.
• Other duties as assigned.

Skills

Hospitality experience

Event planning

Customer service

Ability to work under pressure

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

The University of Michigan Law School seeks a dynamic Events Assistant/Receptionist to join our Events team. You will be the first point of contact for visitors and callers, while supporting planning and execution of conferences, ceremonies, and workshops.

The role blends front-desk duties with hands-on event coordination in a fast-paced academic setting. Ideal candidates will have a bachelor's degree, hospitality or event-planning experience, and the ability to work early mornings, weekends, or