Events Floor Captain – Banquets & Private Events

Augusta Country Club, Incorporated; Augusta (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Life

PTO

401K

Job summary

Augusta Country Club is seeking a banquet captain to lead the events team on the floor for member and private events, weddings, and more. You will be the on-floor leader ensuring servers and bartenders stay professional and uphold club standards throughout events.

Applicants should have 2+ years in food service, supervisory experience, and strong leadership, communication, and organizational skills. This role requires physical endurance and the ability to manage dynamic event duties.

Qualifications

• Minimum two (2) years' experience in food service industry, preferably in catering/banquet environment.
• Prior experience in a supervisory position.
• Excellent leadership skills, interpersonal and verbal/written communication skills
• Ability to manage multiple projects and work assignments with little supervision.
• Excellent interpersonal skills both in person and by phone, with high professionalism.
• Strong organizational skills
• A passion for delivering exceptional levels of guest service
• Flexibility in adapting to rapidly changing job duties/business environment
• Ability to exert physical effort consistent with setup and breakdown of banquets events.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Professional in demeanor and presentation
• Personable, enthusiastic, self-motivated and able to work independently
• Basic mathematical skills, handle money and give correct change.
• Knowledge of proper chemical handling/workplace safety procedures.

Responsibilities

• Works with the banquet managers to understand the needs for each banquet.
• Coordinates food service between kitchen and banquet service staff, when a manager isn't present
• Inspects all set-ups and ensures that they follow the Banquet Event Orders (BEOs).
• Ensures that all setup, timing, and breakdowns are in accordance to the standards and guidelines.
• Directs servers, bartenders, throughout events
• Monitors all beverage consumption and addresses issues of intoxication.
• Adheres to basic personal hygiene and grooming standards.
• Reviews table and seating floorplans in order to execute and direct team members
• Manages all opening and closing side work.
• Complies with all health and safety regulations.
• Maintains banquet cleanliness in events spaces member facing and behind the scenes
• Assists in pre-service and periodic team member training.
• Responds to guests' questions, concerns and requests.
• Perform other related duties of a comparable level/type as assigned

Skills

Leadership

Customer service

Communication

Multitasking

Professionalism

Team supervision

Job description

Augusta Country Club is seeking a banquet captain to lead the events team on the floor for member and private events, weddings, and more. You will be the on-floor leader ensuring servers and bartenders stay professional and uphold club standards throughout events.

Applicants should have 2+ years in food service, supervisory experience, and strong leadership, communication, and organizational skills. This role requires physical endurance and the ability to manage dynamic event duties.