Events Experience Specialist - Cake & Celebrations

Nothing Bundt Cakes

Clearfield (UT)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Job summary

Nothing Bundt Cakes is seeking a Special Events Customer Service representative at our Clinton, UT location. You will be the face of the brand at tastings and events, helping customers choose the perfect cakes and coordinating logistics to ensure memorable celebrations.

The role calls for prior customer service experience, strong communication, and the ability to multitask, with availability on weekends and holidays.

Qualifications

Previous customer service experience, preferably in a retail or event setting.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Passion for baking and cake decoration is a plus.
Proficient in using point-of-sale systems and basic computer skills.
Positive demeanor with a focus on customer satisfaction.
Availability to work flexible hours, including weekends and holidays.
High school diploma or equivalent; additional education in hospitality is a plus.

Responsibilities

Provide exceptional customer service during special events and cake tastings.
Assist customers in selecting the perfect cakes for their celebrations.
Coordinate and manage event logistics to ensure smooth operations.
Handle inquiries and resolve issues with a positive attitude.
Promote our products and special offers to enhance customer experience.
Maintain a clean and inviting event space.
Collaborate with team members to create memorable experiences for guests.
Follow up with customers post-event to gather feedback and encourage repeat business.