Special Events customer service

Nothing Bundt Cakes #858; Clinton (UT); On-site; USD 20,664 - 27,552; Part time

Job summary

A popular bakery in Clinton, UT, is seeking a Special Events Customer Service representative to provide exceptional service and assist customers during special events and cake tastings. You'll handle event logistics, promote products, and manage customer inquiries, ensuring smooth operations. Ideal candidates have customer service experience and a passion for baking. Join our fun and supportive environment where creativity and customer satisfaction are key!

Qualifications

• Previous customer service experience, preferably in a retail or event setting.
• Passion for baking and cake decoration is a plus.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Provide exceptional customer service during special events and cake tastings.
• Assist customers in selecting the perfect cakes for their celebrations.
• Coordinate and manage event logistics to ensure smooth operations.
• Promote our products and special offers to enhance customer experience.

Skills

Customer service

Strong communication

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Additional education in hospitality

Job description

About the Role

Join our team at Nothing Bundt Cakes #858 in Clinton, UT, as a Special Events Customer Service representative! In this exciting role, you'll be the face of our delightful brand, helping customers celebrate their special moments with our delicious cakes.

Responsibilities

• Provide exceptional customer service during special events and cake tastings.
• Assist customers in selecting the perfect cakes for their celebrations.
• Coordinate and manage event logistics to ensure smooth operations.
• Handle inquiries and resolve issues with a positive attitude.
• Promote our products and special offers to enhance customer experience.
• Maintain a clean and inviting event space.
• Collaborate with team members to create memorable experiences for guests.
• Follow up with customers post-event to gather feedback and encourage repeat business.

Requirements

• Previous customer service experience, preferably in a retail or event setting.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Passion for baking and cake decoration is a plus.
• Proficient in using point-of-sale systems and basic computer skills.
• Positive demeanor with a focus on customer satisfaction.
• Availability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; additional education in hospitality is a plus.

About Us

Nothing Bundt Cakes has been delighting customers with our handcrafted cakes since 1997. Our commitment to quality ingredients and exceptional service has made us a favorite for celebrations of all kinds. Employees love working in a fun, supportive environment where creativity and passion for baking come together!