Events Concierge | $21/hour

The Unbound Collection by Hyatt; Austin (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 30 days

401K

Discounted rooms upon hire

Paid holidays

Sick and vacation time

Job summary

The Driskill in Austin seeks an Event Concierge to act as the central point for coordinating events, reporting to Event Sales/Planning and on-site contacts.

This supervisory role requires deep knowledge of hotel meeting spaces, client needs, and seamless collaboration with vendors and hotel teams to deliver exceptional guest experiences.

The position emphasizes creativity, energy, and excellent communication, with opportunities to lead the events services team when the manager is away.

Qualifications

• Desire to satisfy guests in a fast-paced hospitality environment.
• Strong team collaboration and adaptability to changing events.
• Creative, detail-oriented, and organized with excellent customer service.
• Excellent verbal and written communication skills.
• Able to stand/walk for extended periods and work weekend/evening/holiday shifts.
• Open to coordinating with hotel departments and vendors.

Responsibilities

• Serve as liaison between Event Sales/Planning and on-site meeting contacts.
• Supervise and support event services team when needed.
• Address special guest requests and resolve minor concerns.
• Maintain detailed knowledge of hotel meeting facilities and group dynamics.
• Coordinate with vendors and hotel departments to ensure seamless events.

Skills

Customer service

Team oriented

Creativity

Detail oriented

Verbal communication

Written communication

Adaptability

Weekend availability

Job description

Summary

This is an exciting opportunity to join the historic Driskill hotel! This unique position allows you to make a direct impact on the experience of guests.

Organization- The Driskill

Summary

This is an exciting opportunity to join the historic Driskill hotel! This unique position allows you to make a direct impact on the experience of guests.

The Event Concierge is a supervisory level position that is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The right person may support the event services team (banquets) in the absence of the manager, offering direction to team members and resolving minor guest/client concerns.

The Driskill joined the Hyatt family of hotels in 2013 as the flagship for the Unbound Collection.

Hyatt / Driskill colleagues enjoy a variety of benefits including:

• medical/dental/vision and prescription insurance after just 30 days!
• a 401K
• discounted rooms upon hire
• paid holidays
• sick and vacation time!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment and positively contribute to a team culture of care, support and fun!
• Team oriented individual able to adapt to an ever-changing hospitality and event industry
• Candidates should be extremely creative, innovative, detail oriented and organized
• Must possess the following strengths: high energy, entrepreneurial spirit and effective in providing exceptional customer service
• Refined verbal and written communication skills
• Comfortable standing and/or walking for the majority of a shift.
• Positive collaboration with hotel departments and vendors
• Open and flexible availability that includes weekend, evening and holiday shifts.