Event Concierge

Hyatt Regency; Washington (District of Columbia); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Basic Life Insurance

Paid vacation, sick days, holidays, &'

Job summary

Hyatt Regency Washington on Capitol Hill is seeking an Event Concierge to serve as the liaison between the Events team, the on-site meeting contact, and other departments. This role is a highly visible position focused on anticipating guest needs and delivering seamless on-site support.

The ideal candidate will possess strong communication and organizational skills, the ability to handle multiple requests, and the flexibility to work mornings, afternoons, evenings, weekends, and holidays.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Professional verbal and written communication skills.
• Excellent organizational skills.
• Ability to regularly stand, walk, lift, push, and pull moderate weight.
• Previous catering or event experience is preferred.
• Open schedule availability is required to include mornings, afternoon, evenings, weekends, and holidays.

Responsibilities

• Act as liaison between the Events team, the on-site meeting contact, and other operational departments.
• Provide proactive, on-site support to ensure events run smoothly.
• Collaborate with Events Services, Event Set Up, Outlets, Engineering and Front Office to support events.
• Be a highly visible representative focused on anticipating guest needs and addressing requests.

Skills

Verbal communication

Written communication

Organizational skills

Physical stamina

Catering/event experience

Flexible schedule

Job description

Organization- Hyatt Regency Washington on Capitol Hill

Summary

Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill, just steps away from the U.S. Capitol building. Not only will you be part of a great hotel and team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

An Event Concierge is the liaison between the Events team, the on-site meeting contact, and the other operational departments. This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The Event Concierge position was created to not only meet, but exceed the expectations of meeting planners and guests. This person must be a proactive, empowered problem solver who provides seamless, on-site support. This position is a highly visible representative of the hotel who is aimed towards anticipating guest needs and resolving potential problems.

The Event Concierge relationship with operational departments is essential to their role, as they work closely with each to ensure every event is successful. This person will act as an extension of different departments often assisting in Events Services, Event Set Up, Outlets, Engineering and Front Office.

The hourly rate for this position is $23.00.

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, holidays, and new child leave
• Paid family bonding time and adoption assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Tuition reimbursement
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country
• Financial assistance for relocation if applicable

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Professional verbal and written communication skills.
• Excellent organizational skills.
• Ability to regularly stand, walk, lift, push, and pull moderate weight.
• Previous catering or event experience is preferred.
• Open schedule availability is required to include mornings, afternoon, evenings, weekends, and holidays.