Event Concierge

BENCHMARK; Westlake (TX); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical insurance

Employer matching 401(k)

Tuition reimbursement

Free parking on site

Free uniforms with cleaning

Benchmark Hospitality hotel discounts

Job summary

BENCHMARK in Westlake, Texas is seeking a full-time Event Concierge to manage logistics for meetings and support Event & Meeting Managers. The ideal candidate will have customer service experience, administrative skills, and a background in hospitality.

This role offers a competitive pay of $19 per hour and includes benefits like medical insurance and 401(k) matching. If you're passionate about exceptional service and event management, we encourage you to apply.

Qualifications

• Previous guest or customer service experience required.
• 1 year of administrative experience preferred.
• Experience in the hospitality industry preferred.

Responsibilities

• Ensure logistics are in place for meetings.
• Oversee Program 'Turn' Activities and ensure smooth program flow.
• Provide Room and AV orientations as needed.
• Assist with movement and placement of conference materials.
• Support Event & Meeting Managers in daily execution of programs.
• Confirm timing for breaks, meals, and special events.
• Track all meeting changes for historical purposes.

Skills

Customer service experience

Administrative experience

Strong computer skills (Excel, Outlook, Word)

Event, Sales, and Catering systems knowledge

Tools

Microsoft Teams

OneNote

PowerPoint

Infor

Job description

Overview

Benchmark Hospitality at Deloitte University Hotel & Conference Center is a high‑end private hotel and conference center in Westlake, Texas, featuring 1,400 single‑occupancy rooms and extensive meeting space.

Position

Event Concierge – Full Time – $19 per hour.

Responsibilities

• Ensure logistics are in place and executed for meetings.
• Oversee Program “Turn” Activities and ensure smooth programmatic flow.
• Provide Room and AV orientations as needed.
• Assist with movement and placement of conference materials, and pre‑ and post‑event prep, shipping, and storage.
• Support Event & Meeting Managers in daily floor execution of programs.
• Confirm break, meal, reception, and special event timing.
• Vetting, communicating, executing, and tracking all meeting changes for historical purposes.

Qualifications

• Previous guest or customer service experience required.
• 1 year of administrative experience preferred.
• Experience in the hospitality industry preferred.
• Strong computer skills (Microsoft Excel, Outlook, Word).
• Microsoft Teams, OneNote, and PowerPoint desirable.
• Knowledge of Event, Sales, and Catering systems preferred.
• Infor experience desirable.

Compensation

$19 per hour.

Benefits

• Medical insurance and other benefits within 30 days of employment.
• Employer matching 401(k).
• Tuition reimbursement.
• Free parking on site.
• Free uniforms with cleaning.
• Benchmark Hospitality hotel discounts.

Equal Opportunity Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.