Events Banquet Lead

Rolling Hills Casino

Corning (CA)

On-site

USD 52,000 - 76,000

Full time

8 days ago

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Job summary

Rolling Hills Casino is seeking a Banquet Captain to lead banquet operations with a focus on guest comfort, safety, and seamless service. You will manage staff shifts, coordinate with kitchen and service teams, and ensure high standards of cleanliness and safety across events.

Ideal candidates have at least 2 years in food service, strong customer service and leadership skills, and experience with POS systems.

Qualifications

Must be 21 years or older.
Two years of specialized experience in food services or banquet operations.
Knowledge of computers in a Windows environment required.
Previous experience with a POS system preferred.
Gaming license issued by the relevant gaming authority and RBS certification as trained at Rolling Hills Casino.
Food handler’s permit from a relevant government agency.
Title 31 certification as trained by Rolling Hills Casino.
Valid state-issued driver’s license.

Responsibilities

Greet guests and assist with seating; coordinate layouts and event logistics.
Set up and manage staff shifts and timetables; provide training on customer service and etiquette.
Oversee event setup/deconstruction and on-floor service; liaise with kitchen and service staff.
Monitor supplies, inventory, and equipment; handle guest questions and complaints.
Ensure compliance with safety regulations and cleanliness standards; maintain a hospitable team atmosphere.
Maintain daily tip records and adhere to departmental policies and procedures.
Direct staff, issue clear instructions, and ensure accurate execution of duties.
Supervise and assist cast members in delivering exceptional service and operating POS systems.