Events Associate — Part-Time, On-Call (Evenings/Weekends)

The Tech; San Jose (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

The Tech Interactive in San Jose, CA seeks a part-time, on-call Special Event Associate to support a variety of events, including rentals, IMAX showings, and member programs. The role is onsite with flexible evenings and weekends, reporting to the Special Events Senior Manager; shifts are scheduled based on the events calendar.

You will handle visitor services, sales, and hands-on activities, rotate through stations, and help ensure excellent guest experiences while upholding safety and

Qualifications

• One or more years of retail, sales, museum, and/or customer service experience preferred.
• Ability to work in a public setting, interact with guests, and follow safety protocols.
• Excellent communication skills (verbal and written), as well as public speaking ability.
• Ability to learn new procedures and rotate multiple job stations in a shift.
• Outgoing, positive attitude and enthusiasm for working with the public and children.

Responsibilities

• Coordinate logistics of an event with the Event Supervisor and execute the event setup and strike requirements.
• On-site support contact for clients during events and maintain hands-on event support during the event.
• Facilitate exhibit experiences and/or hands-on activities with guests of varying ages and knowledge levels using our signature Design Challenge Learning style of facilitation.
• Assist with volunteer assignments and coordinate breaks as needed.
• Handle ticket sales if applicable.
• Perform other visitor services functions such as ticket taking, membership sales, or store sales if applicable to the event.
• Assist with IMAX Theater duties including working concession stand, console, ushering, and cleaning.
• Interact and communicate with guests and ensure superior service.
• Participate in required and optional training sessions to build and maintain facilitation and engagement skills.
• Maintain current knowledge about The Tech’s programs, IMAX films, exhibits, and other guest‑related information.
• Demonstrate The Tech’s mission and values, including values in diversity, equity, and inclusion in all aspects of the job.

Skills

Retail experience

Customer service

Public speaking

Communication skills

Job description

The Tech Interactive in San Jose, CA seeks a part-time, on-call Special Event Associate to support a variety of events, including rentals, IMAX showings, and member programs. The role is onsite with flexible evenings and weekends, reporting to the Special Events Senior Manager; shifts are scheduled based on the events calendar.

You will handle visitor services, sales, and hands-on activities, rotate through stations, and help ensure excellent guest experiences while upholding safety and