Event Work Crew - Reserve

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Event Crew at Biltmore will support setup and strike for weddings, functions, and special events. You will drive company vehicles to deliver, pickup, and install smaller items with minimal supervision, reporting to Event Operations Supervisors/Managers.

Responsibilities include operating a box truck safely, loading equipment, rigging under 25 lbs, and connecting power up to 20 amps. A valid driver’s license and the ability to lift up to 50 pounds frequently are required.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of prior experience with event setup and logistics preferred.
• Strong guest service orientation.
• Solid interpersonal and written/verbal communication skills.
• Excellent attention to detail with focus on quality, service, and safety.
• Strong time management and organizational skills; can multi-task.
• Ability to take direction and execute instructions successfully.
• Proactive and exercises good judgment in fast-paced environments.

Responsibilities

• Operate a box truck safely and professionally.
• Provide friendly, professional service to internal customers and guests.
• Load and unload tables, chairs, and event rentals.
• Set up rental equipment and test quality on arrival; follow pull sheets and directions.
• Rig smaller decor items (≤25 lbs) as required.
• Run and connect power up to 20 amps as needed.
• Install express/high peak tents without supervision; support larger installations.
• Safely operate a warehouse forklift.

Skills

Customer service

Communication

Time management

Multi-tasking

Attention to detail

Adaptability

Problem solving

Education

High school diploma or GED

Tools

Forklift operation

Job description

Job Description

There will be a hiring fair for this position on February 26 and 27, 2026.

Job Summary

The Event Crew will primarily be responsible for assisting with the setup/strike and support of special events, weddings, functions, and other activities. The Event work crew team will report to the Event Operations Supervisors/Managers and will be expected to drive company vehicles to complete the delivery/pickup/installation of smaller task with little to no supervision. Other duties may include providing general assistance and support to the department, leadership, and the company as required.

Essential Job Duties

• Properly and safely operate a box truck.
• Provide friendly, professional service to internal customers and guest.
• Load and unload tables, chairs, and other event/party rental items.
• Setup rental equipment and test/ensure quality matches company expectations upon arrival. Must be able to understand and execute direction given from a pull sheet, email, phone, etc.
• Rigging items that are 25lbs and under such as small chandeliers, bistro lighting, and other decor.
• Running and connecting power requirements up to 20 amps.
• Complete the installation of express/high peak/pop up style tents without supervision and supporting the team with larger installations.
• Safely operating a warehouse forklift.

Qualifications

• High school diploma or equivalent GED is preferred.
• At least one (1) year of prior experience working with event set up and logistics preferred.
• Demonstrated commitment to providing world class internal/external guest service.
• Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
• Excellent attention to detail with focus on quality, service, and safety.
• Strong time management and organizational skills; can multi-task and adapt as required.
• Ability to take direction and understand and execute instructions successfully.
• Proactive, and exercises good judgment; can troubleshoot as needed.
• Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.

Physical Requirments

• Must be able to lift/push/pull up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
• Ability to stand/walk for extended periods of time.
• Ability to climb ladders, stairs, and/or scaffolding.
• Ability to reach overhead, bend, squat/kneel.
• Must have a valid driver's license and be at least 19 years of age.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.