Event Work Crew II - Reserve - Special Events

Biltmore Workforce Management; Asheville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Biltmore is seeking hands-on Special Events Crew for Asheville, NC. The role supports setup and breakdown of illumination, concerts, and exhibitions, handling equipment delivery, testing, and maintenance while delivering world-class guest service.

Candidates should be able to lift, move equipment, and operate forklifts and lifts safely. Ideal applicants have 1+ year in event setup, stellar communication, and the ability to follow directions from work orders, emails, or calls.

Qualifications

• High school diploma or GED preferred.
• 1+ year experience with event/exhibit setup and illumination preferred.
• Commitment to world-class guest service.
• Strong communication and attention to detail.

Responsibilities

• Assist in setup and breakdown of events such as illumination, concerts, and exhibitions.
• Operate box trucks safely and follow workorders/directions.
• Setup rental equipment and verify quality on arrival.
• Rigging up to 25 lbs and power wiring up to 20 amps.
• Safely operate forklift and lifts as required.

Skills

Guest service

Communication

Time management

Multitasking

Education

High school diploma or GED

Tools

Forklift

Box truck operation

Scissor lift

Boom lift

Job description

Job Description

The Special Events - Work Crew - 2 position primarily assists in the setup and breakdown of Biltmore events such as illumination, concerts, exhibitions, corporate events etc. during peak event seasons to help create a world class experience for guests. Duties include, but are not limited to landscape & structure illumination, equipment delivery and setup, loading and unloading trucks, warehouse maintenance, and exhibition setup/strike/maintenance. Position may also provide general assistance and support to the department, leadership, and the company as required.

Essential Job Duties:

1. All that are detailed in and for Special Events Crew 1, and ...
2. Properly and safely operate a box truck.
3. Provide friendly, professional service to internal customers and guests.
4. Setup rental equipment and test/ensure quality matches company expectations upon arrival.
5. Must be able to understand and execute direction given from a workorder, email, phone, etc.
6. Rigging items that are 25lbs and under such as small chandeliers, bistro lighting, and other decor.
7. Running and connecting power requirements up to 20 amps.
8. Safely operate a warehouse forklift.
9. Safely operate a scissor and/or boom lift (single basket) up to a 30' electric machine.

Qualifications:

1. High school diploma or equivalent GED is preferred.
2. At least one (1) year of prior experience working with event and/or exhibit set up and illumination preferred.
3. Demonstrated commitment to providing world class internal/external guest service.
4. Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
5. Excellent attention to detail with focus on quality, service, and safety.
6. Strong time management and organizational skills; can multi-task and adapt as required.
7. Ability to take direction and understand and execute instructions successfully.
8. Proactive, and exercises good judgment; can troubleshoot as needed.
9. Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.
10. Maintain a valid driver's license and must be at least 19 years of age.

Physical Requirements:

1. Must be able to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
2. Ability to stand/walk for extended periods of time.
3. Ability to climb, and work from, ladders, lifts, stairs, and/or scaffolding. Must be able to work for extended periods of time from elevated heights.
4. Ability to reach overhead, bend and squat/kneel often.
5. Ability to work effectively (indoors and outdoors) with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.