Event Project Team - Event Crew II - Reserve

BWM Biltmore Workforce Management; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Biltmore is seeking a Project Team Driver 3 to lead higher-trained areas like Exhibitions or Deliveries and coordinate with the Crew Lead/Manager. You will handle daily tasks, assist with event setups, and ensure equipment is safely loaded and transported for weddings, exhibitions, and corporate events.

The role requires strong guest service, teamwork, and the ability to follow complex directions. You may lead a small crew and must maintain a clean, safe workspace while supporting multiple

Qualifications

• Experience in event setup/breakdown or logistics/driving preferred.
• Demonstrated commitment to guest service excellence.
• Strong interpersonal and communication skills; ability to follow directions.

Responsibilities

• Safely operate a box truck for loading/unloading and move tables, chairs, and rental items.
• Provide friendly, professional service to internal customers and guests.
• Sort and place equipment on racks; prep linen/drape items and wash dishes as required.
• Set up rental equipment and verify quality against sheets or instructions.
• Maintain warehouse organization, cleanliness, and routine repairs.
• Lead a small crew when supervisor is unavailable.
• Operate warehouse equipment (forklift, carts, pallet jacks) safely.

Skills

Event logistics

Driving

Team leadership

Customer service

Safety compliance

Physical stamina

Education

High school diploma or GED

Tools

Forklift

Scissor lift

Pallet jacks

Job description

Job Description

Job Summary The Project Team Driver 3 position will serve as primary "lead" of specific higher trained areas, such as Exhibitions, Deliveries, or Cross utilization between multiple divisions/departments. This position will report daily to the Crew Lead/Event Supervisor/Manager while working with the other lead positions on completing weekly orders and tasks with minimal supervision. Other duties include being responsible for warehouse maintenance, inventory control, top room cleaning and maintenance, event/exhibition setup/strike/maintenance, pulling and receiving of rental items within the warehouse, as well as loading and unloading trucks, cleaning and repairing equipment, maintaining a clean and organized workspace. All of which is in support of Biltmore events such as weddings, exhibitions, corporate events etc. during peak event seasons to help create a world class experience for guests. Position may also provide general assistance and support to the department, leadership, and the company as required.

Essential Job Duties

• 1. Properly and safely operate a box truck, including but not limited to, the loading, strapping/securing items, and safely unloading items. Load and unload tables, chairs, and other event/party rental items.
• 2. Provide friendly, professional service to internal customers and guests.
• 3. Pull, sort, pack and place equipment/items on racks, shelves, or bins according to company standards. This includes linen/drape prep and dish washing.
• 4. Setup rental equipment and test/ensure quality matches company expectations upon arrival. Must be able to understand and execute direction given from a pull sheet, email, phone, etc.
• 5. Warehouse maintenance such as organization, top cleaning and repairs.
• 6. Biltmore Exhibit Installation/Strike/Maintenance such as Luminere, Illumination, Christmas, etc.
• 7. Take direction from Managers, Supervisors, Technicians, and support services staff.
• 8. Lead a small crew in the event that the crew lead or supervisor is unavailable.
• 9. Safely operating a warehouse forklift and a scissor lift. Operating carts, dollies, pallet jacks, and other moving equipment required to move products through the warehouse and on trucks.
• 10. Ensuring all items meet company standards and making the necessary repairs if not.
• 11. Support the team(s) with custom signage request and other client requested builds such as fabrication, carpentry, fabric, etc.
• 12. Support in the field with custom installations as needed or serve as a runner for last minute request.
• 13. Knowledgeable on drapes and linens (liners, swags, skirts, wraps, reveal walls, etc.), including but not limited to, inventory, cleaning, organization, pulling & prepping, stocking, install/strike, and more.

Qualifications

• 1. Previous event set-up/break-down and/or equipment, or logistics/driving experience preferred.
• 2. Demonstrated commitment to delivery of world class internal/external guest service.
• 3. Strong interpersonal and communication skills; ability to take direction/receive instruction as part of guest service team.
• 4. Strong organizational and time management skills; keen attention to detail with focus on quality and service.
• 5. Takes initiative, exercises good judgment; can prioritize work and adapt as needed.
• 6. Ability to represent Biltmore in a professional manner with guests and vendors at all times.
• 7. A high school diploma or equivalent GED is preferred but not required.
• 8. Ability to take direction and understand and execute instructions successfully.
• 9. Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.

Physical Requirments

• 1. Must be able to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
• 2. Ability to stand/walk for extended periods of time.
• 3. Ability to climb, and work from, ladders, lifts, stairs, and/or scaffolding.
• 4. Ability to reach overhead, bend and squat/kneel often.
• 5. Ability to work effectively with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.
• 6. Must be able to work for extended periods of time from elevated heights.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality. We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and for certain positions a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.