Event Housing & Overflow Specialist

Fastbreak.ai, Inc.; Charlotte (NC); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with employer contributions

In-office 4 days/week + 1 flex day

Job summary

Fastbreak AI, Inc. is seeking an Event Success Coordinator in Charlotte, NC. You will ensure guests have hotel availability, manage oversell risk, and secure additional accommodations as needed.

Collaborate with our Hotel Procurement team and hotel partners to handle room blocks, confirmations, and data entry while juggling multiple events under tight timelines. This role is based at our Charlotte headquarters with a startup culture and benefits.

Qualifications

• Bachelor's degree required.
• 1+ year of experience in hotel or hospitality preferred.
• Familiarity with hotel operations, reservations or group bookings.
• Detail-oriented with strong data entry accuracy.
• Excellent communication by phone and email.

Responsibilities

• Serve as main contact for team reservations, room types and booking policies.
• Collaborate with hotel partners to manage allocations, modifications and requests.
• Assist with daily reservation reconciliation and secure confirmations.
• Identify and resolve rooming list or block discrepancies with partners and internal teams.
• Support administrative tasks like data entry, document management and audits.
• Contribute to process improvements to boost efficiency and guest satisfaction.
• Monitor room block pickup and flag risk before inventory limits are reached.
• Book and reassign teams to overflow hotels with accurate reservations and confirmations.
• Participate in rotating emergency phone schedule as needed.

Skills

Communication skills

Data entry

Attention to detail

Multitasking

Excel

Education

Bachelor's degree

Tools

Excel

Google Sheets

Hotel reservation systems

Job description

Fastbreak AI, Inc. is seeking an Event Success Coordinator in Charlotte, NC. You will ensure guests have hotel availability, manage oversell risk, and secure additional accommodations as needed.

Collaborate with our Hotel Procurement team and hotel partners to handle room blocks, confirmations, and data entry while juggling multiple events under tight timelines. This role is based at our Charlotte headquarters with a startup culture and benefits.