Event Ticket Specialist — Stadium Box Office

ASM Global-SMG; Minneapolis (MN); On-site; USD 24,796 - 28,929; Part time

Job summary

Legends Global in Minneapolis is seeking a part-time Ticket Seller/Resolution for the Box Office to handle ticket sales, Will-Call, and related duties during events at U.S. Bank Stadium. The role requires excellent customer service and the ability to work with minimal supervision.

You'll operate a computerized ticketing system, assist patrons with seating and prices, and resolve ticketing issues at venue entrances. Flexibility to work day, evening, weekend and holiday shifts is essential.

Qualifications

• Customer service skills are essential.
• Operate computerized ticketing system and a PC with Windows and Microsoft Office.
• Ability to work with minimal supervision.
• Close vision ability.
• Flexible hours including day, evening, weekends, and holidays.
• Understanding of mobile smartphones and the Ticketmaster app.

Responsibilities

• Accurately sells tickets and handles payments.
• Manage Will-Call window per procedures and related duties.
• Provide excellent customer service and answer box office questions.
• Field questions on prices, seating, and events.
• Inform patrons about coming attractions.
• File records and reports; perform clerical tasks.
• Help patrons access tickets and resolve issues at entrances.
• Other duties as assigned.

Skills

Customer service

Ticketing system

Windows & MS Office

Independent work

Flexibility hours

Ticketmaster app knowledge

Education

High school diploma or GED

0-6 months related experience

Box office/Guest services background preferred

Ticketmaster experience preferred

Tools

Windows OS

Microsoft Office

Ticketmaster system

Job description

Legends Global in Minneapolis is seeking a part-time Ticket Seller/Resolution for the Box Office to handle ticket sales, Will-Call, and related duties during events at U.S. Bank Stadium. The role requires excellent customer service and the ability to work with minimal supervision.

You'll operate a computerized ticketing system, assist patrons with seating and prices, and resolve ticketing issues at venue entrances. Flexibility to work day, evening, weekend and holiday shifts is essential.