Event Tech & Digital Solutions Lead

The Sherwin-Williams Company

Cleveland (OH)

On-site

USD 110,000 - 150,000

Full time

4 days ago

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Job summary

The Sherwin-Williams Company in Cleveland, OH is seeking a Digital Solutions & Event Technology Manager to lead technology platforms, workflow automation, and digital solutions powering sales meetings, leadership events, and business operations. You will drive technology strategy, improve processes, and support stakeholders to enhance operations and user experiences.

This role offers hands-on training, close collaboration across the business, and opportunities to impact projects while traveling

Qualifications

Must be eighteen years or older.
Authorized to work in the United States without sponsorship.
Willing to travel up to 10%.
Bachelor's degree required.
At least three years of experience in business systems, marketing operations, and/or digital platforms.
Experience with Certain Event Planning Platform or Touchpoint App preferred.
Experience with SharePoint Online required.
Experience supporting event technology platforms and attendee management systems.
Familiarity with Microsoft Copilot and AI-enabled productivity solutions.
Experience with data governance and process improvement initiatives.
Experience with project management and stakeholder management.
Experience supporting enterprise-wide business applications and operational processes.

Responsibilities

Support the Certain.com technology platform used for company sales meetings, leadership events, and business conferences.
Support the technology platforms used for company sales meetings, leadership events, and business conferences.
Help manage registration, attendee communications, reporting, and event-related processes.
Troubleshoot issues, assist with testing, and event readiness activities.
Partner with stakeholders to ensure a smooth and successful event experience.
Design, develop, and maintain automated business processes using Microsoft Power Automate.
Identify opportunities to automate manual workflows and improve operational efficiency.
Build and manage approval processes, notifications, escalation workflows, change requests, reporting automation, and business process integrations.
Document SOPs and process governance standards.
Continuously evaluate and improve workflow performance, reliability, and scalability.
Develop and manage SharePoint communication sites, team sites, lists, libraries, and business solutions.
Create governance standards, site architecture recommendations, and best practices guidance.
Ensure content accuracy, usability, security, and long-term maintainability.
Provide ongoing support and enhancements for active SharePoint environments.
Provide technical guidance and consulting for business leaders, project teams, and end users.
Develop training materials, documentation, FAQs, and self-service resources.
Lead onboarding, training, and user adoption initiatives for digital solutions and business platforms.
Function as liaison between business stakeholders, vendors, IT teams, and leadership.