Event Support Technician

Wayne State University; Detroit, Northern (MI, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Wayne State University in Detroit is seeking an experienced Event Support Technician to join our campus operations team. You will set up, operate and maintain AV and event support equipment for a wide range of events, and collaborate closely with planners and venue operators on campus.

The ideal candidate has at least 2 years in an event support role, a strong technical background, and proficiency with Microsoft Office, especially Word and Excel. Evening/weekend availability is required.

Qualifications

• High school diploma or GED required.
• Technical certification in Audio/Visual technology preferred.
• Minimum 2 years in an event support or similar role.
• Proficient with Microsoft Office, especially Word and Excel.
• Strong time management and excellent communication skills.
• Ability to manage multiple projects and priorities.

Responsibilities

• Review event production plans and liaise with stakeholders to manage expectations.
• Set up, operate and control AV and other event equipment across spaces.
• May supervise 1-3 student staff; assign and train tasks.
• Maintain equipment inventory and usage records; assist with new acquisitions.
• Perform other related duties as assigned.

Skills

Microsoft Office

Word

Excel

Time management

Interpersonal skills

Troubleshooting

Project management

Education

High school completion

AV technology certification

Tools

AV equipment

Job description

Wayne State University is searching for an experienced Event Support Technician at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Position Purpose:

The Event Support Technician will be responsible for setting up, operating, and maintaining various event support equipment for a wide range of events. This position will collaborate closely with event planners, venue operators, and other technicians to provide outstanding support for small- or large-scale campus events. This position will report to the Associate Director, Operations, Student Center, and Campus Reservations.

Essential Functions

(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

• Review event production plan to ensure successful execution. Act as liaison with stakeholders. Effectively communicate and manage expectations with clients for events; identify and resolve issues and conflicts, as necessary.
• Set-up, operate and control a variety of event support equipment including but not limited to audio visual equipment, and other specialized event equipment utilized for reservations in large lecture auditoriums, class and conference rooms, and other event spaces.
• May provide functional work direction of assigned tasks to a small number (1-3) of student support personnel. Assign and monitor routine tasks. Train in appropriate methods and procedures.
• Maintain equipment inventory. Maintain on-line or hard copy record of equipment usage and assist with new equipment acquisition.
• Perform other related duties as assigned.

Qualifications:

EducationHigh school completion (or GED)

• High school diploma or equivalent required.
• Technical certification in Audio/Visual technology preferred.

ExperienceExperienced (minimum 2 years of job-related experience)

• Minimum 2 years of experience in an event support or similar role.
• Strong technical background and a passion for delivering high-quality hospitality experiences.
• Supervisory experience preferred.
• Proficient with standard office software such as Microsoft Office, especially Word and Excel.

KNOWLEDGE,SKILLS, AND ABILITIES

• Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective guidelines. Strong time management skills.
• Ability to communicate clearly, concisely, and professionally both orally and in writing. Strong interpersonal skills required.
• Ability to troubleshoot and resolve technical issues quickly and efficiently.
• Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations.
• Physically capable of lifting and moving heavy equipment, as necessary.

School/College/Division:

H43 - Business Operations

Primary department:

H4308 - Student Center Administration (H4308)

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: 38,449.00
• Salary hire maximum: 46,141.00

Working conditions:

- Normal office environment.- Flexibility to work evenings, weekends, and holidays as required.

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.