Event Setup & Guest Services Lead

ArtsQuest; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Part time

Job summary

ArtsQuest in Bethlehem, PA is seeking a Seasonal Event Setup Assistant to prepare and break down spaces for concerts and festivals. You will work with the Operations Specialist to set up rooms, tents, and venues according to diagrams and guest requirements, ensuring safety and cleanliness.

The role requires a positive, customer-focused attitude, flexibility to work weekends and evenings, and the ability to move heavy items, lift up to 50 pounds, and travel between facilities as needed.

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Must be able to work a flexible schedule including mornings, evenings, weekends, and some overnight shifts.
• Valid driver's license with clean driving record and reliable transportation.

Responsibilities

• Event set-up for all spaces at ArtsQuest Center and Visitor’s Center per diagrams provided by the Operations Specialist.
• Assist in event and festival set-up, operation, and break-down.
• Lead and assist volunteer groups in event and festival set-up, operation, and break-down.
• Break down rooms after events and return items to storage areas.
• Assist with removing garbage and recycling containers after events.
• Address guest requests promptly and courteously; troubleshoot and de-escalate issues as needed.
• Perform routine safety and cleanliness inspections of the facility.
• Develop knowledge of building policies and event requirements to assist guests with inquiries.
• Answer general questions and provide information to volunteers and staff.
• Handle additional duties as needed by guests or management.
• General grounds maintenance and upkeep; light maintenance tasks such as light bulb changes.
• Assist in maintenance and construction of event assets.

Skills

Customer service

Teamwork

Interpersonal communication

Problem solving

Education

High School Diploma

Job description

ArtsQuest in Bethlehem, PA is seeking a Seasonal Event Setup Assistant to prepare and break down spaces for concerts and festivals. You will work with the Operations Specialist to set up rooms, tents, and venues according to diagrams and guest requirements, ensuring safety and cleanliness.

The role requires a positive, customer-focused attitude, flexibility to work weekends and evenings, and the ability to move heavy items, lift up to 50 pounds, and travel between facilities as needed.